Bianca Lazar
Langley
Overview
13
13
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Lazar Transport Solutions LTD
11.2022 - Current
- Organized documents effectively while maintaining files and archiving outdated records.
- Making invoices, statements and credit notes
- Checking mails and responding appropriate if needed
Team Member, Barista
Pret A Manger
03.2017 - 11.2019
- Contributed to team success by completing jobs quickly
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong customer service by serving customers
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Restocking, stock ordering, making coffees.
Customer Assistant
Primark
11.2013 - 06.2014
- Provided good customer service by serving customers at tills, answering questions
- Handled cash transactions accurately while adhering to company security protocols.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
- Participated in regular inventory checks, assisting with restocking merchandise as needed.
Customer Service Assistant
Fire Credit Spa
10.2011 - 09.2013
- Taking inbound calls, resolve customer's concerns and request.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Answered customer questions by phone or email as needed.
Education
NCFE CACHE Level 2 Certificate - Understanding Safeguarding And Prevent, Behaviour
Aspire Education Academy
Haslingden, United Kingdom 11.2024 - 12.2025
Bachelor of Science - economics
Faculty of Economics And Business Administration
Iasi, Romania 05.2005 - 05.2009
Skills
Attention to Detail
Time management
Customer Service
Mail handling
Microsoft Excel
Microsoft Word
File organization
Invoice processing
Research
Filing and data archiving
Awards
- ICQ level 2 Award in Barista Skills, 2018, London
- Diploma in Economics and Business Administration, 2010, Iasi, Romania
- Certificate in PC operator, 2005, Roman, Romania
Hobbies:
- Exercise,Photography,Reading, Crafts, Music
Timeline
NCFE CACHE Level 2 Certificate - Understanding Safeguarding And Prevent, Behaviour
Aspire Education Academy
11.2024 - 12.2025
Administrative Assistant
Lazar Transport Solutions LTD
11.2022 - Current
Team Member, Barista
Pret A Manger
03.2017 - 11.2019
Customer Assistant
Primark
11.2013 - 06.2014
Customer Service Assistant
Fire Credit Spa
10.2011 - 09.2013
Bachelor of Science - economics
Faculty of Economics And Business Administration
05.2005 - 05.2009