Bianca-Elena Dascalu
Ashford,Surrey
Summary
Worked extensively in warehouse machinery maintenance, bulk cargo handling, and order processing; experienced professional. Performs well in areas such as inventory management, quality control, and material storage. Skilled at operating machinery, transporting, and receiving products. Distinguished by dependability, timeliness, and knowledge of organisational needs. Competent in managing stock, utilising barcode technology, and following all safety procedures. Solid leadership skills with an emphasis on teamwork and addressing problems. Professional aspiration: to make the most of abilities in a fast-paced setting to boost team output and operational effectiveness.
Overview
3
3
years of professional experience
Work History
Warehouse operator
Amazon
Weybridge, Surrey
06.2024 - 03.2025
- Handled fragile goods delicately, minimising product damage during transport.
- Loaded lorries to facilitate prompt delivery schedules.
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Collaborated with team members for smooth warehouse operations.
- Operation of conveyor belts ensured timely sorting of packages.
- Stacked pallets, creating an organised storage system.
- Communicated effectively with supervisors, improving overall workflow.
- Assisted in inventory management, ensuring accurate records were kept.
- Improved warehouse efficiency by maintaining orderly stock locations.
Cleaner supervisor
Holiday Inn
Shepperton, Surrey
02.2024 - 06.2024
- Streamlined operations by creating effective duty rosters for cleaners.
- Maintained inventory levels, ordered supplies when necessary to avoid shortage.
- Boosted customer satisfaction with thorough and efficient cleaning services.
- Achieved high sanitation standards with meticulous attention to detail.
- Assessed performance of cleaners regularly, provided constructive feedback for improvement.
- Conducted staff training sessions to enhance understanding of hygiene protocols.
- Adapted quickly to changes in schedules or routines, minimised disruptions in service.
- Managed cleaning personnel for improved productivity and efficiency.
Warehouse operator
Amazon
Weybridge, Surrey
11.2023 - 02.2024
- Handled fragile goods delicately, minimising product damage during transport.
- Loaded lorries to facilitate prompt delivery schedules.
- Collaborated with team members for smooth warehouse operations.
- Operation of conveyor belts ensured timely sorting of packages.
- Stacked pallets, creating an organised storage system.
- Communicated effectively with supervisors, improving overall workflow.
Cashier
Costa Coffee
Hounslow, Hounslow
03.2023 - 11.2023
- Balanced till at end of day, maintaining accurate records.
- Handled high volumes of transactions during holiday seasons efficiently.
- Coordinated with team members for smooth shift transitions.
- Trained new cashiers on store policies and procedures to maintain standards.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Processed payments swiftly for improved customer experience.
- Managed queue effectively during peak hours for seamless checkout process.
- Greeted each customer warmly, creating a friendly shopping environment.
- Communicated product information to customers, driving informed purchases.
- Packaged customer items carefully, ensuing merchandise safety.
- Assisted customers with enquiries to enhance their shopping experience.
- Resolved customer complaints professionally leading to higher retention rates.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Collaborated closely with store management for daily operations success.
- Maintained clean and organised workspace to ensure efficient service.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Cashier
Greggs Bakery
Heston, Hounslow
02.2023 - 03.2023
- Greeted each customer warmly, creating a friendly shopping environment.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Resolved customer complaints professionally leading to higher retention rates.
- Coordinated with team members for smooth shift transitions.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Maintained clean and organised workspace to ensure efficient service.
- Packaged customer items carefully, ensuing merchandise safety.
- Assisted customers with enquiries to enhance their shopping experience.
- Collaborated closely with store management for daily operations success.
- Communicated product information to customers, driving informed purchases.
- Trained new cashiers on store policies and procedures to maintain standards.
Warehouse operator
Amazon
Weybridge, Surrey
07.2022 - 02.2023
- Handled fragile goods delicately, minimising product damage during transport.
- Loaded lorries to facilitate prompt delivery schedules.
- Operation of conveyor belts ensured timely sorting of packages.
- Communicated effectively with supervisors, improving overall workflow.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Improved warehouse efficiency by maintaining orderly stock locations.
- Verified contents of shipments against invoices for accuracy assurance.
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Met tight deadlines by efficiently processing incoming shipments.
Warehouse worker
Evri
Weybridge, Surrey
03.2022 - 07.2022
- Operated pallet jacks safely, preventing workplace accidents.
- Followed health and safety guidelines with diligent use of protective gear.
- Ensured safety standards with regular equipment maintenance checks.
- Streamlined workflow by creating efficient goods organisation system.
- Assembled products efficiently, facilitating timely order fulfilment.
- Maintained accurate stock records for easy tracking and retrieval of goods.
- Kept warehouse clean, ensuring a safe working environment.
- Handled customer returns professionally, ensuring satisfactory resolutions were reached.
- Packed orders accurately to prevent damages during transit.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Assisted in staff training to ensure operational efficiency.
Education
Diploma of Higher Education - Business management
London School of Science and Technology
Wembley, Brent 09.2024 -
Skills
- Warehouse machinery maintenance
- Bulk shipment handling
- Order processing competence
- Materials storage procedures
- Stock rotation mastery
- Punctuality and reliability
- Organisational awareness
- Dispatching goods experience
- Shipping and receiving knowledge
- Equipment operation proficiency
- Order fulfilment efficiency
- Quality assurance proficiency
- Safety protocols adherence
- Barcode technology usage
- Receiving deliveries efficiency
- Stock control expertise
- Adaptable to shift work
- Storage area maintenance
- Tolerance of diversity
- Collaborative working
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
- Public Relations
- Social media marketing
- Inventory management
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Affiliations
- Traveling
- Reading and painting
- Spending time with friends and family
- Getting to know people and comunicate with them
Languages
Romanian
Native
English
Advanced
Turkish
Beginner
References
References available upon request.
Timeline
Diploma of Higher Education - Business management
London School of Science and Technology
09.2024 -
Warehouse operator
Amazon
06.2024 - 03.2025
Cleaner supervisor
Holiday Inn
02.2024 - 06.2024
Warehouse operator
Amazon
11.2023 - 02.2024
Cashier
Costa Coffee
03.2023 - 11.2023
Cashier
Greggs Bakery
02.2023 - 03.2023
Warehouse operator
Amazon
07.2022 - 02.2023
Warehouse worker
Evri
03.2022 - 07.2022
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