Bianca Cihureanu
London,London
Summary
Specialise in administrative support with focus on organisation and customer service. Can streamline office operations, ensuring smooth workflow and optimising productivity. Unique skills in time management and multitasking combined with aptitude for problem-solving make it possible to meet and exceed business objectives.
Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Administrative assistant
Starcity Properties Limited
London, London
01.2020 - Current
- Interacted professionally with clients providing excellent service at all times.
- Organised client meetings, prepared agendas and took detailed minutes.
- Maintained stock levels to avoid shortages in office supplies.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Managed front desk duties to ensure smooth operation of reception area.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Examined, scanned and input documents in software system.
- Kept adequate office supplies on hand to support staff and business requirements.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Assisted contractors due to their various activities
- Opened and routed business parcels and letters.
Barista
The Athenaeum Hotel
London, London
09.2019 - 10.2019
- Delivered exceptional service to customers for their enjoyment and comfort.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Commis waiter
The Capital Hotel
London, London
01.2018 - 07.2019
- Accommodated special dietary requests to enhance guest experience.
- Handled customer complaints professionally, ensuring swift resolution.
- Worked closely with chefs to understand menu items thoroughly-improved ability to answer customer queries confidently.
- Supported fellow team members during busy periods for optimal efficiency.
Education
Diploma of Higher Education - Chemistry
Radu Cernatescu Highschool
Iasi, Romania 09.2005 - 06.2009
Certificate of Higher Education - Medical assistant
Ecological Green Foundation
Iasi, Romania 09.2011 - 09.2013
Skills
- Office equipment operation
- Telephone etiquette
- Event planning
- Task prioritisation
- Meeting facilitation
- Precision under pressure
- Time efficiency
- Organisational proficiency
- Postal handling routines
- Customer Service
- Attention to Detail
Languages
English
Advanced
Romanian
Native
Italian
Intermediate
Affiliations
- Gym and spend time in nature
- Shopping
- Also like to learn new skills in my spare time
References
References available upon request.
Timeline
Administrative assistant
Starcity Properties Limited
01.2020 - Current
Barista
The Athenaeum Hotel
09.2019 - 10.2019
Commis waiter
The Capital Hotel
01.2018 - 07.2019
Certificate of Higher Education - Medical assistant
Ecological Green Foundation
09.2011 - 09.2013
Diploma of Higher Education - Chemistry
Radu Cernatescu Highschool
09.2005 - 06.2009