Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Bianca Campbell

Bianca Campbell

London,England

Summary

Dedicated professional with expertise in tenant relationship building, interagency coordination, and multicultural sensitivity. Proficient in service charge administration and digital record keeping, ensuring efficient and accurate management of records. Committed to fostering positive tenant interactions and enhancing operational efficiency through effective coordination and administration.

Driven professional with compassionate approach, seeking to leverage strong communication and problem-solving skills in Bank Support Worker role. Proficient in client assistance and administrative tasks, fostering positive client relationships and ensuring smooth operations. Committed to making meaningful impact by providing top-notch support and enhancing customer experiences.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Bank support worker

P3 charity
City of London, England
01.2025 - Current

Working with young children key stage one and two, setting up activities indoor games and out door games for the children to play as a team or group activities. Teaching art and craft sessions, setting up meals for the kids and story telling books at the end of the day. assisting and supporting other teachers on the walk from school to another school. Teaching and safe guarding skills.

charity worker food bank assistant

Greenwich seventh day Adventist church
Greenwich, England
03.2021 - Current
  • Assisted in creating promotional materials, enhancing public awareness of the charity's mission.
  • Tracked progress against targets regularly leading to timely adjustments where necessary.
  • Conducted training sessions for new volunteers resulting in improved service delivery.
  • Maintained accurate records of all donations received, ensuring transparency and accountability.
  • Advocated for the charity's cause at public speaking engagements, raising its profile significantly.

Receptionist

DSSmith
Paddington, City of Westminster
09.2024 - 12.2024
  • Handled appointment scheduling to ensure smooth daily operations.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
  • Administered mail distribution process, ensuring each department received its correspondence in a timely manner.

Sales advisor

zara
London, England
09.2022 - 01.2023
  • Educated customers on warranties and return policies for transparency.
  • Collaborated with the marketing team for successful product launches.
  • Increased sales through effective negotiation and persuasion techniques.
  • Conducted market research, gaining insights into competitors' strategies.
  • Provided comprehensive after-sales support, ensuring customer satisfaction.
  • Participated in team meetings contributing valuable ideas for sales improvement.
  • Assisted in stock taking for accurate inventory management.

Business administrator Building safety fire safety

Peabody homes
West-minister London, England
01.2019 - 11.2020
  • Scheduled appointments with clients and suppliers to foster relationships.
  • Managed confidential information securely, upholding privacy standards.
  • Coordinated with different departments to streamline workflow.
  • Organised meetings, resulting in better team coordination.
  • Updated company database regularly, ensuring accessibility of accurate information. Electronic document management of team and client work using the EDMS SharePoint software.
  • Using bespoke data base systems i.e. Northgate and Keystone.
  • Onsite work: shadowing as a Fire risk assessor. Scheduling jobs for 3 Fire risk assessors.
  • Using Microsoft office package 365 including MSP. Managing / dealing with stakeholder enquiries, both internal and external
  • Regularly run and analyse reports and feedback findings Assist in delivery of servicing and inspection programs.
  • Upload KGI (Keystone generated interface) weekly to keystone. Identifying which teams are responsible for each action and assign the correct team to the KGI spreadsheet ready for uploading.

Responsible for taking minutes at fire team meetings

Education

Business administration Level 3 - Business administration

Hawk training Peabody homes apprenticeship
London
01.2019 - 08.2020

Higher National Diploma - Architecture

Greenwich university
London
09.2000 - 07.2002

Skills

  • Tenant relationship building
  • Interagency coordination
  • Multicultural sensitivity
  • Service charge administration
  • Digital record keeping

Affiliations

  • Art and crafts knitting and crocheting and sewing , piano player and Guiter player

Languages

English
Fluent

Accomplishments

I have a few certificates for my charity work , our forgotten neighbours fundraising 2023-2025, Greenwich food bank worker, 2021 - date. Mind the mental health charity peer support worker 2014-2018 volunteer.

Timeline

Bank support worker

P3 charity
01.2025 - Current

Receptionist

DSSmith
09.2024 - 12.2024

Sales advisor

zara
09.2022 - 01.2023

charity worker food bank assistant

Greenwich seventh day Adventist church
03.2021 - Current

Business administrator Building safety fire safety

Peabody homes
01.2019 - 11.2020

Business administration Level 3 - Business administration

Hawk training Peabody homes apprenticeship
01.2019 - 08.2020

Higher National Diploma - Architecture

Greenwich university
09.2000 - 07.2002
Bianca Campbell