Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Manager

Bianca Bulloch

Barnham

Summary

Detail-oriented professional with valuable experience in both office and retail environments. Demonstrates high standards and excellent customer service and staff management skills. Proficient in Word, Excel, and PowerPoint, with a typing speed of 60 wpm. Possesses great problem-solving abilities, high-level administrative experience, and exceptional communication skills. Quick to learn new skills with a proactive approach to tasks.


Overview

30
30
years of professional experience
2
2
years of post-secondary education
1
1
Certificate

Work history

Manager

Oxfam
Chichester
04.2016 - 12.2024
  • I am currently managing the Chichester branch of Oxfam
  • Excellent leadership and customer service skills have helped me drive the business forward
  • After my first year I had doubled the net profit of the shop by building and maintaining new products to maximum capacity and have maintained an upward sales trajectory
  • Implementing a new pricing strategy and an eye for detail have maximised profit of donated sales
  • I manage a staff of 25 volunteers and a deputy manager
  • This varied, high pressured and busy role has taught me resilience, multi-tasking, diplomacy and the importance of keeping calm under pressure

Manager

Boogaloo Shoes Ltd
Chichester
01.2011 - 01.2016
  • I created and built up a new and successful independent children's shoe shop in Chichester
  • Researching target markets, forging relationships with suppliers and developing a business buying network
  • Anticipating market trends and purchasing stock accordingly
  • Designing branding, logos and shop interior
  • Responsible for hiring staff, stock and budget management, invoices and cash handling
  • Dealing with customer queries and generally running of the business
  • I also set up a successful online business using WordPress to expand our market worldwide
  • The shop became a successful independent business with a turnover in excess of £100k per annum from year two
  • This was achieved through dedication, hard work, self-motivation and a genuine passion for the business

Full Time Mother

01.2004 - 01.2011
  • I took a career break to have my two children
  • Skills learned from this time were many including patience, selflessness and the importance of servitude

PA/Team Secretary

Sidell Gibson Architects
London
01.2000 - 01.2003
  • I worked for an architect’s practice in both Primrose Hill and the City of London
  • Working as PA to the senior architect and team secretary to 8 architect
  • My role included liaising with sub-contractors, attending site meetings, diary management, supervising incoming and outgoing drawings and general running of the office

Administrator/Secretary

Countrywide Surveyors
London
01.1998 - 01.2000
  • I provided secretarial support to the Regional Director and Assistant Area Directors in the London regional office which included taking minutes at the area meetings, diary management, re-organising the filing system and liaising with other team secretaries in the 13 subsidiary London offices
  • After 6 months in this role I was promoted to a PA position, working for the commercial manager in the flagship Mayfair branch

Team secretary

Westpac Banking Corporation
Sydney
01.1997 - 01.1998
  • During my time travelling around Asia and Australia I supplemented my income by working at Westpac Banking Corp
  • Team secretary to 10 managers in the Bank of Melbourne integration programme
  • Assisted in planning and set up of office moves, ordering of furniture and stationery
  • Responsible for organising all aspects of travel of department management team, arrangement of video conferences, meetings etc
  • In charge of completing weekly task reports

PA / Secretary

Baily.Garner Chartered Surveyors
London
01.1995 - 01.1997
  • My role included audio and copy typing of reports, specifications, certificates etc
  • Managing diaries and arranging site appointments
  • Accompanying surveyors on site meetings and general running of the office

Education

BTEC National Diploma - Travel & Tourism

Highbury College
01.1992 - 01.1994

A-Levels - Art, Art History, Ceramics

Skills

  • Excellent eye for detail
  • High standards
  • Valuable experience in both office and retail environments
  • Excellent customer service and staff management experience
  • Proficient on Word, Excel and PowerPoint
  • 60 wpm typing speed
  • Great problem solving skills
  • High level administrative experience
  • Excellent communication and customer service skills
  • Quick to learn new skills
  • Proactive approach


Affiliations

  • Gardening
  • The natural world
  • Running, Hiking
  • Recently joined the local amater dramatics group which is lots of fun.

Certification

Full driving licence

Timeline

Manager

Oxfam
04.2016 - 12.2024

Manager

Boogaloo Shoes Ltd
01.2011 - 01.2016

Full Time Mother

01.2004 - 01.2011

PA/Team Secretary

Sidell Gibson Architects
01.2000 - 01.2003

Administrator/Secretary

Countrywide Surveyors
01.1998 - 01.2000

Team secretary

Westpac Banking Corporation
01.1997 - 01.1998

PA / Secretary

Baily.Garner Chartered Surveyors
01.1995 - 01.1997

BTEC National Diploma - Travel & Tourism

Highbury College
01.1992 - 01.1994

A-Levels - Art, Art History, Ceramics

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Bianca Bulloch