Bhuvaneshwari Bhuvaneshwari
READING,Berkshire
Summary
A dedicated professional with a strong background in customer service and retail operations. Demonstrates expertise in time management, cash handling, and customer relations. Proficient in product knowledge, data entry, order processing, invoicing, and inventory management. Skilled in payments and debt collection, onboarding new hires, and maintaining organised shelves. Committed to enhancing operational efficiency and delivering exceptional service.
Overview
11
11
years of professional experience
Work History
Team member
Greggs Bakery
Aldermaston, West Berkshire
09.2024 - 04.2025
- Greet customers warmly and serve them in a friendly, efficient manner.
- Help customers with questions about products, allergens, or offers.
- Handle customer complaints professionally and escalate when needed.
- Completed opening and closing checklists to create welcoming store environment.
- Keep counters and prep areas clean and well-stocked.
- Operate the till and handle transactions accurately.
- Replenish stock on shelves and counters.
- Support my team and help wherever needed during busy times.
- Communicate clearly with colleagues and managers.
Shop assistant
Harish Super Market
Vellore, India
06.2014 - 10.2022
- Manage 35+ orders daily, preparing receipts and processing checkout transactions via cash, card, POS, or digital wallet.
- Onboard new hires, instilling in them the brand’s work culture and ensuring they fully understand the expected levels of service.
- Attend to 40+ online cloth orders per month, answering questions about bordering sizing, price, and nature of material.
- Consistently surpass quarterly sales targets, including breaking the record for the highest sales conversion rate in the shop’s 8-year history.
Administration clerk
St.Joseph’s School ,
Kodungaiyur, India { Chennai}
07.2017 - 02.2019
- Answering calls, taking messages and handling correspondence.
- Handled correspondence between staff, parents, and students for improved understanding and transparency.
- Office coordination , scheduling meetings , preparing and maintain office records, reports and correspondence pertaining to the professional and management staff’s area of responsibility.
- Kept reception area clean and neat to give parents positive first impression.
- Maintaining effective records and administration.
- Managed the school calendar, ensuring smooth scheduling of activities and events.
- Recorded student attendance and escalated concerns regarding repeat absences.
Education
GCSEs - English, Maths & Science
Board of Open Schooling & Skill Education
India 11.2022 - 03.2023
Skills
- Time Management
- Cash handling
- Customer Service
- Customer relations
- Product knowledge
- Data Entry
- Order processing
- Invoicing
- Cleaning and arranging shelves
- Inventory management
- Payments and debt collection
- Onboarding new hires
Languages
English
Upper intermediate
Tamil
Fluent
Telugu
Fluent
Timeline
Team member
Greggs Bakery
09.2024 - 04.2025
GCSEs - English, Maths & Science
Board of Open Schooling & Skill Education
11.2022 - 03.2023
Administration clerk
St.Joseph’s School ,
07.2017 - 02.2019
Shop assistant
Harish Super Market
06.2014 - 10.2022
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