Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Bhupinder Singh

Old Windsor,Berkshire

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Senior Location Manager

Days Rental Ltd
09.2019 - Current
  • Oversaw daily operations of car rental department, including fleet management, customer service, and sales with the public and private sector.
  • Managed a team of rental specialists and field engineers covering the South of England, supplying first class service to the corporate, business and public sector.
  • Forecast and scheduling of vehicle hire, maintenance, audit and procurement to coincide with customer demand
  • Implemented strategies to optimise fleet utilisation and minimise downtime.
  • Conducted training, guidance, and performance evaluations to ensure high levels of customer satisfaction.
  • Developed and maintained relationships with corporate clients, negotiating contracts and
  • Liaise and manage the relationship between external vehicle mechanical repair garage and bodyshop.
  • Vehicle maintenance, audits, maintenance (six weekly PMI's, MOT's & tail lift inspections, unplanned maintenance).
  • Complete compliance checks in accordance to company policies and adherence of Health & Safety policies
  • Create and provide weekly, monthly and quarterly vehicle, sales and rental reports to the Managing Director

Rental Branch Manager

Thrifty Car Rental
04.2010 - 09.2019
  • Manage day to day running of the Wembley Thrifty branch, ensuring the daily staff & branch targets are achieved.
  • Ensure all reservations, delivery are processed efficiently, asset management and end of business administrations is processed effectively.
  • Adherence of company Health & safety policies, company working practices and procedures.
  • Maintain performance targets, budget costs, income, staffing, recruitment, appraisals
  • Perform all operational tasks: vehicle controlling & preparations, vehicle returns and collections, oversee vehicle breakdown and cleanliness of the branch and company vehicles
  • Managing orders and vendor relationships
  • Maintaining employee schedules
  • Tracking inventory.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Prepared and recommended long-range plans for development of department personnel.
  • Onboarded new employees with training and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

Assistant Manager

Cappella Group
07.2009 - 03.2010
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Airport Car Manager (Heathrow)

Practical Car & Van Rental
08.2008 - 06.2009
  • Manage daily operations of the Heathrow office, to ensure the smooth operation of workforce, in line with sister offices in the UK
    Maintain in-house fleet control and management database, allowing Senior Executives access to sales, stock audits, pricing and forecasted costs
  • Evaluate Budget & Cost reports in order to adhere to company guidelines.
    Manage back administration, payroll, expenses and cost management.
  • Dissemination of company best practices and guidelines for the fleet operations resulting in consistent service and fleet tracking throughout the five sites
    Conduct on site inspections and internal audits of vehicles, vehicle supplies, stock and Health & safety

Various Roles

Budget Car Rental
01.1993 - 08.2008
  • Managed multiple car rental branches through to Manager
  • Demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Skills

  • Business planning
  • Financial Management
  • Strategic planning
  • Staff Management
  • Training and Development
  • Organization and Time Management
  • Vendor Management
  • Corporate Customer Management
  • Vehicle Management
  • Problem-solving aptitude
  • Teamwork and Collaboration

Certification

Operations (15+ years) Vehicle Management (10+ years) Team Building (10+ years) Word (10+ years) Microsoft Word (10+ years) Health & Safety (10+ years)

Timeline

Senior Location Manager

Days Rental Ltd
09.2019 - Current

Rental Branch Manager

Thrifty Car Rental
04.2010 - 09.2019

Assistant Manager

Cappella Group
07.2009 - 03.2010

Airport Car Manager (Heathrow)

Practical Car & Van Rental
08.2008 - 06.2009

Various Roles

Budget Car Rental
01.1993 - 08.2008

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Bhupinder Singh