Bhupendra Tamang
Madhyapur Thimi-8 Bhaktapur
Summary
Accomplished Housekeeping Supervisor with a proven track record at Waldorf Astoria Jeddah Qasr Al Sharq, enhancing guest satisfaction through exceptional cleanliness and sanitation, alongside stellar guest relations. Excelled in staff training and mentoring, significantly improving service standards. Expert in coordinating seamless services, ensuring a safe and welcoming environment for all guests.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Waldorf Astoria Jeddah Qasr Al Sharq
02.2022 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Maintained high levels of guest satisfaction by ensuring timely completion of daily cleaning tasks.
- Evaluated staff performance regularly, offering constructive feedback to support continuous improvement in their skills and abilities.
Housekeeping Floor Supervisor
Jeddah Hilton
06.2011 - 02.2022
- Maintained high levels of guest satisfaction by ensuring timely completion of daily cleaning tasks.
- Promoted a safe working environment by enforcing strict adherence to safety guidelines and procedures.
- Collaborated with other departments to ensure seamless coordination of services for guests'' comfort.
- Addressed guest complaints promptly, resolving issues effectively and providing appropriate solutions.
Education
High School Diploma -
Grammar School And College
Kathmandu-44600, Koteswor , NepalSkills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Task assignment
- Training and mentoring
volunteering, cooking
I pay a lot of attention to cleanliness. I don't like the place live to dirty and things to be left out. I like to work with the right things in the right places
I enjoy cooking and enjoying different foods. I try to find ways to prepare all kinds of food.
I kike to help in any way i can. I thing it is our human duty to help each other.
Timeline
Housekeeping Supervisor
Waldorf Astoria Jeddah Qasr Al Sharq
02.2022 - Current
Housekeeping Floor Supervisor
Jeddah Hilton
06.2011 - 02.2022
High School Diploma -
Grammar School And College
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