Dynamic and detail-oriented Salesforce Administrator and Developer with Two and half years of experience in designing, configuring, and customizing Salesforce solutions to enhance business operations. Skilled in Salesforce customization, automation, and integration, with expertise in Apex, Visual force, Lightning Web
Components (LWC), and Flow Builder
CLIENT: Whizzy Logistic Services Private Ltd
Under the guidance of Technical Architect Implemented Complete Data model and Data Security for the Project and Implemented few flows and lightning components along with REST Integration and for analytics management produced Reports and Dashboards for the client Responsibilities:
· Setup a complete Data Model for the Project.
· Organized, established and deployed Flows, Process Builders and Lead Assignment Rules.
· Executed Apex Trigger Framework for various functional needs in the application.
· Strong experience with Salesforce relationships (Lookup, Master-Detail) and Junction objects using standard and custom objects, Page Layouts, Validation rules, Page Layouts, Lightning Apps, Lightning Tabs, Quick Actions, and Compact Layouts, Record Types.
· Developed custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
· Generated Lightning Form using Aura framework to create leads from mobile.
· Improved REST Integration with APNA to insert leads in a sales force system when it is designed in Apna portal.
· Tools & Technologies Used:
· Lightning Flows, Apex Classes and Triggers, Data Loader, Reports & Dashboards, Service Cloud.
· Change Sets, Work Bench, Data Import Wizard, Lightning Aura. Business/Technology Value:
· After Implementation client is benefited in several ways out of few important things are Tele caller leads are able to see performance of each Tele caller and they also can easily understand efficient leads are coming from which lead source from enhanced Dashboards.
· We made their Work easy by Integrating Salesforce with Apna So that leads will directly falls to sales force and it will assign to available Tele caller based round robin assignment based on Tele caller's availability.
· Community Pages helped them to create leads from mobiles by field Service representative
References available upon request.