Bhavnish Thareja
Hounslow,United Kingdom
Summary
Experienced office administration and coordinator professional with a proven track record in team supervision, staff training, and recruitment coordination. Adept at critical thinking, problem solving, and effective time management, ensuring seamless operations and enhanced productivity. Skilled in Microsoft Excel, Office Suite, and Outlook, with a strong focus on attention to detail and multitasking. Demonstrates expertise in customer service and client relationship management while excelling in organisation and leadership roles. Committed to driving operational excellence and fostering collaborative work environments.
Overview
6
6
years of professional experience
6060
6060
years of post-secondary education
Work history
Barista & Barback
Serpentine Kitchen & Bar (Benugo Cafe Hyde Park)
Hyde Park, London
2024.05 - 2025.02
- Streamlined order taking process, reducing wait times for customers' convenience.
- Managed high volume orders during peak hours maintaining quality of service.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Collaborated with team members during busy periods improving workflow efficiency.
Lobby Supervisor
McDonald's
Leicester Square, London
2023.10 - 2024.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw daily operations to achieve high productivity levels.
Front of house Supervisor
Karak Chaii
Hounslow, London
2023.05 - 2024.04
- Assisted in menu planning, offering diners varied culinary choices.
- Conducted regular inventory checks for adequate stock maintenance.
- Collaborated with management on promotional campaigns to attract new customers.
- Handled customer complaints, ensuring swift resolution and client retention.
- Monitored restaurant ambiance, contributing to a positive dining experience.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
F&B Host
Residence Inn by Marriott
Kensington, London
2022.11 - 2023.03
- Created a welcoming environment with friendly interactions and prompt service.
- Ensured guest satisfaction by providing excellent customer service.
- Adapted quickly to changing work schedules, maintaining productivity during peak hours.
- Coordinated private event set-up, delivering successful hosting experiences.
- Handled table reservations for smoother dining experiences.
Floor supervisor
Teleperformance
Mohali, India
2020.07 - 2022.02
- Prepared reports to analyze trends and make recommendations.
- Led team meetings for clearer communication and task delegation.
- I have worked and collaborate with team members to efficiently complete project and tasks.
- Maintained company standards with regular quality checks.
- Assisted in recruitment processes to build a reliable and competent workforce.
- Scheduled staff rotas to meet business demands within budget.
Administrative coordinator
Chaudhary Computers & Commercial College
Rajpura, India
2019.06 - 2020.05
- Collaborated on project management tasks for successful outcomes.
- Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
- Designed strategic schedules, rotas and workloads to promote productivity.
- Updated office management on team's activities and progress at weekly meetings.
- Maintained high standards of accuracy and quality in data entry and record keeping.
- Registered visitors, guests and contractors upon arrival, providing access passes.
Education
Computer Operator -
Chaudhary Computers and Commercial College
BSc. - Computer Science
The University of Northampton
Aviation & Hospitality diploma -
Frankfinn international Aviation Institute
12th standard -
Govt. Sen. Sec. School
IndiaSkills
- Office Administration & Coordinator
- Critical thinking & Problem Solving
- Team Supervision & Leadership
- Effective Time Management
- Attention to detail
- Microsoft Excel & Office Suite
- Customer Service & Client Relationships
- Multitasking & Organization
- Staff training
- Microsoft Outlook
- Rota & Recruitment Coordinator
- Data entry
- Patience and tolerance
Languages
English
Fluent
Hindi
Proficient (C2)
Punjabi
Proficient (C2)
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of above-mentioned particulars.
Timeline
Barista & Barback
Serpentine Kitchen & Bar (Benugo Cafe Hyde Park)
2024.05 - 2025.02
Lobby Supervisor
McDonald's
2023.10 - 2024.09
Front of house Supervisor
Karak Chaii
2023.05 - 2024.04
F&B Host
Residence Inn by Marriott
2022.11 - 2023.03
Floor supervisor
Teleperformance
2020.07 - 2022.02
Administrative coordinator
Chaudhary Computers & Commercial College
2019.06 - 2020.05
Computer Operator -
Chaudhary Computers and Commercial College
BSc. - Computer Science
The University of Northampton
Aviation & Hospitality diploma -
Frankfinn international Aviation Institute
12th standard -
Govt. Sen. Sec. School