Bhavjot Singh Longani

• Produce and maintain Daily UEC Situational Report, providing senior management with daily insights into patient flow, bed occupancy, ambulance handovers, and staffing pressures.
• Extract, validate, and update data from internal systems (Excel, SQL-based sources) to ensure accuracy and consistency before submission and distribution.
• Coordinate and compile monthly reports such as ICT EMB Scorecard , BIC Maternity , and Clinical Operations reports , collaborating with multiple departments to gather required data and meet reporting deadlines.
• Support preparation and submission of weekly and monthly statutory returns including TES , FLU & CHESS , FFT Returns , BCG Data , and ICB Weekly Monitoring .
• Monitor data trends and highlight anomalies or potential data quality issues to senior analysts, contributing to improved data governance.
• Work closely with BI colleagues to refine reporting templates, streamline data collection processes, and enhance report automation where possible.
• Gain exposure to clinical and operational datasets, developing stronger understanding of how data supports performance management and service improvement within NHS.

Key Achievements:

• Successfully took ownership of Daily UEC Situational Report process, ensuring 100% on-time delivery throughout placement.
• Improved communication with data owners during ICT EMB Scorecard cycle, leading to faster and more accurate data submissions.
• Developed strong technical and analytical skills in Excel, SQL, and NHS data reporting standards.

• Pricing + researching fashion items & Organised shop displays.
• Enhanced customer satisfaction by addressing issues through strong problem solving abilities and clear communication.
• Maintained customer satisfaction, collaborating with customer service to resolve shipping issues while demonstration effective teamwork and attention to detail.
• Kept updated on store promotions & Delivered excellent service by applying strong organisational skills and time management.
• Resolved customer inquiries with 98% satisfaction rate by utilising exceptional communication skills and keen eye for detail.

• Conducted market analysis to anticipate future trends and adjust strategies accordingly using strong problem solving and organisational skills.
• Promoted up-sell opportunities during customer interactions, boosting overall revenue generation through persuasive communication and customer focused mindset.
• Increased retail sales through exceptional product knowledge and persuasive sales techniques while maintaining excellent attention to detail.
• Optimised workflow through efficient time management, improving productivity.
• Maintained professional communication for smooth workflow and worked effectively within team environment.
• Participated in store layout redesign, leading to 15% increase in customer foot traffic and higher product visibility thanks to collaborative teamwork and detailed oriented approach.