Bhavini Mehta
Harrow / London
Summary
A highly skilled professional with a strong background in customer service, event planning, and social media marketing. Demonstrates exceptional attention to detail, organisational skills, and time-management abilities. Known for creativity and innovation in youth engagement initiatives. Committed to delivering outstanding results through effective written and verbal communication skills. Proficient in MS Office Suite, adept at multi-tasking, being a team player and have a UK driving licence.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work history
After School Activities Coordinator
Design Fusion Art Club
North London, Middlesex
09.2024 - Current
- Completed Paediatric First Aid Course.
- Creating welcoming atmosphere for new members and promoting inclusivity within art club.
- Ensuring sufficient supplies for each weekly activity.
- Providing variety of creative activities, encouraging young children's learning development to explore, experiment, and have fun.
- Keeping up to date with relevant child protection procedures, ensuring safe learning environment.
Party & Events Stylist
Bhavini's Decor
Harrow, Middlesex
03.2021 - Current
- Consulting with clients, to assess their individual needs, style preferences and budget.
- Converting artistic ideas, into on day event set up and displays to match client requests, successfully completing 110 client events till date.
- Collaborating with Studio's, Hair and Makeup artists and Photographers to ensure cohesive event experience.
- Creating brand awareness, through social media using Instagram and Facebook.
- Providing excellent customer service, leading to repeat business from satisfied clients.
Retail sales associate
Tulleys Farm
St Albans, Hertfordshire
04.2025 - 05.2025
- Organised displays to promote inventory and encourage customer purchases.
- Packed and wrapped tulip stems, creating beautiful bouquet's with decorative details to match customer preferences.
- Updated product labelling and pricing to reflect discounts and offers.
- Maintained product knowledge and assisted customers with product selection, recommending items to increase transaction value.
- Operated till accurately to ensure smooth checkout process.
- Assisted in inventory management for efficient stock rotation and reduced wastage.
- As Steward in Tulip Field, also promoted positive guest relations through polite and professional interaction.
Customer Service and Sales Representative
BB Designs Europe Ltd
Watford, Hertfordshire
05.2015 - 08.2019
- Handled in-person and email correspondence.
- Initiated outbound calls to prospective customers, presenting product offerings and addressing inquiries.
- Processed customer trade orders, with software's through Sage, Linnworks and Amazon platforms.
- Coordinated product samples with logistics and warehouse team, ensuring reached key suppliers.
- Issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
- Created seasonal product promotions through Mailchimp, reaching customer database of 750+.
- Enhanced brand presence and customer engagement, by setting up at trade fair exhibitions at London Olympia & NEC Birmingham.
Event Planner
The Langley Banqueting & Conference Suites
Watford, Hertfordshire
01.2014 - 05.2015
- Led venue tours for clients planning events, weddings and conferences.
- Through consultations, arranged food tasting, clients budget, vision and requirements .
- Produced client quotes, created bespoke packages and used system 'Smart Draw' to create floor plans.
- Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
- Managed events and weddings from initial planning to successful completion.
- Promoted upcoming monthly events 'The Curry Club' through online marketing, to increase venue awareness, ensuring 150 seats were booked as minimum.
- Obtained client feedback to determine improvements for future events.
Office Administrative Assistant
Oakdale Financial Services Ltd
Stanmore, Harrow
10.2011 - 10.2013
- Greeted clients in professional manner and provided friendly assistance.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Carried out day-to-day office activities and operations, including managing meeting rooms, ordering stationery, event lunches and booking travel arrangements.
- Created templates for email marketing, saving 30% on office administration time.
- Assisted with fortnightly wealth management seminars, by creating informative promotional client packs and managing post event evaluation.
Education
Certificate of Higher Education - Diploma in Event Management for Marketing & Communications
Ashdown Academy
Central London 09.2013 - 02.2014
Bachelor of Arts - Marketing
University of Hertfordshire
Hatfield 09.2008 - 07.2012
A-Levels - Business & IT
Claremont High School
Harrow 09.2006 - 07.2008
GCSEs - Business studies, Art & Textiles
Claremont High School
Harrow 09.2004 - 07.2006
Skills
- Attention to Detail
- Organisational skills
- Telephone etiquette
- Time-management
- Written and verbal communication skills
- Multi-tasking
- Decision making
- Customer Service
- Creativity and innovation
- Event planning
- Social media marketing
- Inventory control
- MS Office Suite
- Youth engagement
Affiliations
- Photography, Travel, Volunteering, Charity Walks, Dance & Baking
Timeline
Retail sales associate
Tulleys Farm
04.2025 - 05.2025
After School Activities Coordinator
Design Fusion Art Club
09.2024 - Current
Party & Events Stylist
Bhavini's Decor
03.2021 - Current
Customer Service and Sales Representative
BB Designs Europe Ltd
05.2015 - 08.2019
Event Planner
The Langley Banqueting & Conference Suites
01.2014 - 05.2015
Certificate of Higher Education - Diploma in Event Management for Marketing & Communications
Ashdown Academy
09.2013 - 02.2014
Office Administrative Assistant
Oakdale Financial Services Ltd
10.2011 - 10.2013
Bachelor of Arts - Marketing
University of Hertfordshire
09.2008 - 07.2012
A-Levels - Business & IT
Claremont High School
09.2006 - 07.2008
GCSEs - Business studies, Art & Textiles
Claremont High School
09.2004 - 07.2006
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