Bhavana Chaudhary
CRAWLEY,United Kingdom
Summary
Dedicated professional with extensive experience in customer service, elderly care, and personal assistance. Demonstrates strong skills in responsive listening, self-management, and health promotion knowledge. Adept at cash handling and till reconciliation, table service, and restaurant cleaning. Committed to providing positive and approachable service while ensuring high standards of personal care and end-of-life support. Career goal includes leveraging multilingual abilities to enhance client interactions and support diverse populations.
Overview
3
3
years of professional experience
Work History
Customer Service - Waiter
The Greyhound Restaurant
Crawley, United Kingdom
02.2025 - Current
- Delivered exceptional dining experiences by efficiently managing up to 50 customer interactions per shift, increasing customer satisfaction scores by 25% through attentive service and personalized recommendations.
- Ensured timely meal preparation with effective communication to kitchen staff.
- Worked closely with bartenders to ensure accurate drink orders were delivered promptly.
Parking Space Receptionist
Gatwick airport parking space
Crawley, United Kingdom
01.2025 - 02.2025
- Enhanced customer satisfaction scores by 30% through efficient management of booking systems and proactive resolution of client inquiries, utilizing software tools to streamline check-in and checkout processes.
project coordinator
australian premium solar
Ahmedabad
02.2023 - 12.2024
- Coordinated the installation of solar panels across 15 commercial projects in India, ensuring timely project completion and increasing energy efficiency by 30%.
- Orchestrated supply chain logistics for solar component distribution, enhancing delivery timeline efficiency by 25% and reducing procurement costs by 15%.
- Monitored project timelines to avoid delays.
- Assisted in developing detailed project plans, resulting in clearer direction.
- Facilitated regular team meetings to monitor progress.
- Streamlined processes by implementing innovative management techniques.
- Improved workflow efficiency with structured planning and coordination of tasks.
- Managed communication amongst project team members to foster collaboration.
- Provided essential administrative support during peak periods, facilitating smoother operation.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Care assistant
Passtela Care
Ahmedabad, Gujarat
02.2022 - 12.2023
- Administered medication to patients, ensuring proper health management.
- Encouraged independence among patients whilst assisting them with tasks.
- Collaborated with healthcare team for effective patient care delivery.
- Provided emotional support to patients, improving their mental wellbeing.
- Monitored vital signs of patients for early detection of health complications.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
Education
Bachelor of Commerce -
Ssnkalchand patel university
Master of Science - Management Programme
BPP University
London 01.2025 -
Skills
- Knowledge of foreign languages
- Self-Management
- Restaurant cleaning
- Customer Service
- Positive and approachable
- Cash handling and till reconciliation
- Table service
- Bathing and dressing assistance
- Health promotion knowledge
- Responsive listening
- End-Of-Life support
- Elderly care
- Personal care assistance
- Personal care
Timeline
Customer Service - Waiter
The Greyhound Restaurant
02.2025 - Current
Master of Science - Management Programme
BPP University
01.2025 -
Parking Space Receptionist
Gatwick airport parking space
01.2025 - 02.2025
project coordinator
australian premium solar
02.2023 - 12.2024
Care assistant
Passtela Care
02.2022 - 12.2023
Bachelor of Commerce -
Ssnkalchand patel university
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