Bharat Thapa
Pinner,Eastcote
Summary
Experienced hospitality professional with expertise in order taking , till and cash handling, and bar equipment operation. Demonstrates comprehensive knowledge of various alcohols, beverage service, and food hygiene standards. Skilled in customer service, bar stocking, service preparation, and POS system operation to ensure seamless operations. Adept at order taking and maintaining high levels of accuracy in fast-paced environments. Committed to delivering exceptional service while contributing to operational excellence within the hospitality sector.Dynamic restaurant professional with 7 years of experience in FOH and BOH functions. Astute and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorising menu items and order.
Overview
8
8
years of professional experience
17
17
years of post-secondary education
Work History
Live Kitchen Chef
Capilungo Restaurant
London, UNITED KINGDOM
12.2023 - 02.2025
- Supervised food preparation to maintain quality control.
- Collaborated with restaurant management to meet business goals.
- Assisted in budget management by effectively controlling food costs.
- Managed kitchen staff for smooth and efficient operations.
- Worked efficiently under pressure during peak hours for seamless operations.
- Entered orders into system promptly, reducing wait time for meals.
- Handled cash transactions, guaranteeing accurate bill payments.
Food Runner
Caravan Restaurant
London, England
09.2023 - 11.2023
- Improved service speed by familiarising myself with table numbers and seating arrangements within the restaurant.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
- Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
- Prepared tables for next guests to ensure quick turnover rate in busy periods.
Bar Assistant, Senior Waiter
Fatt Pundit
Covent Garden, Camden
10.2021 - 09.2023
- Improved workflow efficiency with effective multitasking abilities.
- Assisted in stock control, preventing shortages during peak hours.
- Handled cash till efficiently for smooth transactions.
- Maintained clean and organised bar area to enhance customer experience.
- Demonstrated detailed knowledge of various beers and spirits to assist customer choices.
- Ensured customer satisfaction by providing excellent bar service.
- Refilled bar counter and fridges with snacks, ice and drinks.
- Advised customers with allergens and intolerances, demonstrating thorough menu knowledge.
Event assistant
Utsav Event Planner
Kathmandu, Nepal
12.2018 - 10.2020
- Managed event logistics, ensuring seamless execution.
- Handled on-the-day changes effectively, maintaining the smooth running of events.
- Contributed creative ideas during event planning meetings, enhancing final output.
- Ensured client satisfaction through prompt and efficient service.
- Coordinated with vendors to secure quality products and services.
- Managed registration process to facilitate smooth check-in at events.
Pool Bar assistant, HK Assistant, F&B Server
St Regis Sanya Yalong Bay Resort
Sanya, China
05.2017 - 05.2018
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Improved customer satisfaction by providing attentive and professional service.
- Managed high-volume orders to ensure timely delivery of meals.
- Maintained cleanliness in dining area for a pleasing atmosphere.
- Handled cash transactions, guaranteeing accurate bill payments.
Education
MBA Degree - Management
York St John University
Canary Wharf, london 09.2021 - 11.2023
Bachelors in Hotel Management (BHM) - Hotel Management
Nesfield International College
Lalitpur, Nepal 09.2014 - 11.2018
+2 Management - Management
Advance Academy
Kathmandu,Nepal 05.2011 - 05.2013
School Leaving Certificate - Science, Maths, English
Himshikhar Secondary Boarding School
Kathmandu, Nepal 03.2001 - 03.2010
Skills
- Till and cash handling
- Bar equipment operation
- Knowledge on various alcohols
- Customer Service
- Bar stocking and service preparation
- Food hygiene training
- Beverage service
- POS system operation
- Order taking
- Barista Training
Reference
- Monika kafle, FOH Manager, Caravan King’s Cross Restaurant, 1 Granary Square, London, N1C 4AA
- Carold, FOH Manager, Fatt Pundit, Covent garden, 6 Maiden ln, London, WC2E 7NA, +44-7459119925
Timeline
Live Kitchen Chef
Capilungo Restaurant
12.2023 - 02.2025
Food Runner
Caravan Restaurant
09.2023 - 11.2023
Bar Assistant, Senior Waiter
Fatt Pundit
10.2021 - 09.2023
MBA Degree - Management
York St John University
09.2021 - 11.2023
Event assistant
Utsav Event Planner
12.2018 - 10.2020
Pool Bar assistant, HK Assistant, F&B Server
St Regis Sanya Yalong Bay Resort
05.2017 - 05.2018
Bachelors in Hotel Management (BHM) - Hotel Management
Nesfield International College
09.2014 - 11.2018
+2 Management - Management
Advance Academy
05.2011 - 05.2013
School Leaving Certificate - Science, Maths, English
Himshikhar Secondary Boarding School
03.2001 - 03.2010
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