BEVERLY VAS
Hounslow,UK
Summary
A highly motivated Business Information Systems graduate from the University of Westminster, seeking a Data Analyst role to apply and further develop analytical and technical skills in a dynamic, fast-paced environment. Eager to take ownership of data analysis, reporting, and interpretation to support strategic decision-making within a forward-thinking and market-leading organisation. Brings strong problem-solving abilities, attention to detail, and a solid foundation in business analytics and IT systems to help drive long-term business insights and growth.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Administrative Officer
Civil Service
2024.05 - 2025.06
- Manage high volumes of customer data, always maintaining clarity and professionalism.
- Processed sensitive data accurately and on time, demonstrating excellent attention to detail.
- Actively contributed to improvements in customer processes by analysing feedback and service performance.
- Supported team targets and coordinated with departments to ensure efficient workflow and issue resolution.
- Handled diary management for smooth-running administration processes.
- Organised filing system for important and confidential office documents.
- Responded promptly to emails and letters; facilitated seamless external communication.
Customer Advisor
Boots
2019.12 - 2024.05
- Delivered excellent customer service in a high-pressure, fast-paced airport environment.
- Promoted products and supported sales through proactive engagement and tailored recommendations.
- Assisted a wide range of passengers, including vulnerable travellers, ensuring their comfort and needs were met.
- Handled transactions accurately, including cash, contactless, and digital payments.
- Ensured shop floor was tidy, safe, and fully stocked, contributing to a high standard of customer experience.
- Worked collaboratively with colleagues and responded swiftly to customer concerns and incidents.
- Conducted regular stock checks, ensuring product availability for clients at all times.
Education
BSc (Hons) - Business Information Systems
University of Westminster
2020.01 - 2023.01
BTEC Level 3 Diploma - IT
Langley College
2017.01 - 2020.01
Skills
- Administrative Skill
- Communication
- Attention to Detail
- Customer service
- Problem Solving
- Time management
- IT & System Skills
- Teamwork
- Integrity & Confidentiality
- Adaptability
References
References available upon request.
Timeline
Administrative Officer
Civil Service
2024.05 - 2025.06
BSc (Hons) - Business Information Systems
University of Westminster
2020.01 - 2023.01
Customer Advisor
Boots
2019.12 - 2024.05
BTEC Level 3 Diploma - IT
Langley College
2017.01 - 2020.01