Beverley Wyatt
Torquay,Devon
Summary
Talented secretarial professional delivering quality clerical support in fast-paced office environments. Methodical in task planning and completion for prompt, reliable administration assistance. Positive and proactive to meet evolving business needs.
Overview
47
47
years of professional experience
Work History
Company Secretary
Clearwater Financial Ltd
Exeter, Devon
04.2003 - 04.2026
- Managed statutory book maintenance, including registers of members, directors, and secretaries, to comply with legal obligations.
- Handled confidential documents with discretion, following data protection guidelines to safeguard information.
- Advised board members on their legal and corporate responsibilities under the Companies Act and other relevant legislation.
- Developed and implemented record-keeping systems for corporate documents, enhancing efficiency and accessibility.
- Organised and facilitated board meetings, preparing agendas, and distributing meeting materials to board members in a timely manner.
- Managed business correspondence and emails for senior office staff, ensuring clear communication.
- Worked with positivity, warmth and enthusiasm, building positive relations with staff and clients.
- Oversaw clerical tasks such as copying, faxing, and managing files to ensure smooth operations.
- Collated and organised business documents within orderly systems.
- Monitored changes in relevant legislation and the regulatory environment, taking appropriate action to ensure company compliance.
- Drafted and filed annual returns and other statutory forms with Companies House, maintaining compliance with UK corporate governance laws.
- Maintained confidentiality of sensitive company information, upholding data protection principles and preventing unauthorised disclosures.
- Took accurate and detailed notes at meetings covering agenda items, action points and proposals.
- Handled invoicing and payment collections effectively and efficiently for optimal company finances.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Provided administrative support to various departments, aiding in document preparation and filing tasks.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Kept stationery and office supplies well stocked to meet operational need.
- Prepared meeting spaces and equipment for events and presentations.
- Responded to email inquiries promptly, delivering clear and concise information to address queries.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Welcomed guests and clients in friendly, positive manner.
- Liaised with clients, stakeholders and suppliers to take messages or personally handle issues.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Recorded staff absences and communicated to affected teams.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Processed credit card orders and reconciled receipts against credit card statements to support month-end closing.
- Processed incoming and outgoing post, ensuring timely distribution and collection for operational efficiency.
- Collaborated effectively with customers and staff to maintain smooth-running company operations.
- Trained new reception staff, sharing best practices and company policies to maintain service standards.
- Organised travel arrangements on behalf of colleagues, including booking hotels, transport and restaurants.
- Coordinated and booked meetings, conferences and client appointments for managers.
- Kept reception space tidy and professional to welcome visitors.
Administrative Assistant
Halifax
Exeter, Devon
03.2001 - 04.2003
- Answered telephone calls to offer information, direct callers and take messages.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Managed confidential information with discretion, upholding data protection standards.
- Supported office operations by taking on ad-hoc clerical duties.
- Secured data by following confidentiality procedures.
- Scanned new documentation into system and classified data using standard codes.
Administrative Assistant
Britannic Assurance
Plymouth, Devon
06.1983 - 03.2001
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Handled photocopying documents, updating files and faxing communications for staff.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Managed confidential information with discretion, upholding data protection standards.
- Supported office operations by taking on ad-hoc clerical duties.
- Secured data by following confidentiality procedures.
- Scanned new documentation into system and classified data using standard codes.
- Processed expense claims and invoices, ensuring accurate financial records and timely payments.
- Provided support to human resources, assisting with recruitment processes and maintaining employee records.
- Managed diary for senior staff, scheduling meetings and appointments to maximise efficiency.
- Delivered staff inductions and training sessions on administrative procedures, ensuring compliance with company policies.
Administrative Assistant
Royal Liver
Torquay, Devon
08.1981 - 06.1983
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Handled photocopying documents, updating files and faxing communications for staff.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Supported office operations by taking on ad-hoc clerical duties.
Sales and Customer Service Representative
Williams & Cox (now Hoopers)
Torquay, Devon
07.1979 - 08.1981
- Increased sales targets by developing and maintaining strong relationships with new and existing customers.
Education
GCSEs - O levels
Audley Park Secondary Modern
Torquay01-1979
Timeline
Company Secretary
Clearwater Financial Ltd
04.2003 - 04.2026
Administrative Assistant
Halifax
03.2001 - 04.2003
Administrative Assistant
Britannic Assurance
06.1983 - 03.2001
Administrative Assistant
Royal Liver
08.1981 - 06.1983
Sales and Customer Service Representative
Williams & Cox (now Hoopers)
07.1979 - 08.1981
GCSEs - O levels
Audley Park Secondary Modern