Beverley Anne Williams

• Remained alert to problems or health issues of clients and competently responded.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Monitored and assisted residents through individual service plans.
• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Monitored client vital signs, administered medications and tracked behaviour's to keep healthcare supervisor well-informed.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.
• Counted money in drawers at beginning and end of each shift.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.
• Sold lottery tickets and fish and game licenses.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Took early retirement from a USA Military base in the UK. Due to Covid and people coming in from USA. I decided to take early retirement to protect my family.

• Participated in meetings and workgroups to integrate activities, communicate issues and resolve problems.
• Monitored cash transactions at front desk to maintain responsibility for personal bank.
• Completed check-in procedures using manual and computerized methods to expedite processes and promote customer satisfaction.
• Kept abreast of in-house and area functions to answer questions and concerns in-person and on telephone.
• Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
• Followed manual and computer procedures to close guest accounts and open room for next sale.
• Greeted and verified members and guests upon entry to optimize security.