BEVERLEY SYKES
Malvern,United Kingdom
Summary
Proactive leader skilled in problem-solving within dynamic environments. Strong organisational and communication abilities. Strong focus on enhance teamwork and customer satisfaction. Committed to operational excellence and delivering impactful results in Disability Services.
Overview
24
24
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Disability Services Manager
University of Worcester
2023.05 - 2025.05
- Directing daily operational management in a complex environment, ensuring high-quality disability service standards.
- Management of five staff members to foster a proactive and sustainable service culture.
- Development and improved service delivery through strategic initiatives and staff engagement.
- Promotion of services effectively, engaging with wider University staff to enhance visibility.
- Providing advice and understanding to academic schools and professional services on sector wide issues, developments and initiatives.
- Streamlining of operations by implementing efficient systems for enhanced productivity.
Disability Adviser
University of Worcester
2018.10 - 2023.05
- Delivered specialist advice and support to students with diverse disabilities.
- Led organisation of staff disability awareness sessions and student induction activities.
- Collaborated with stakeholders to develop resources for disability-related initiatives.
Kitchen Manager
Garden Tea Rooms
Great Witley
2015.09 - 2019.11
- Executed food preparation and cooking of high-quality light lunches.
- Ensured sufficient food provisions for lunchtime services.
- Performed front of house duties to uphold exceptional service standards.
- Liaised courteously with customers of all ages during front of house interactions.
Project Coordinator
Rowheath Pavilion
Bournville
2008.09 - 2019.11
- Led the Rowheath Life & Play Project to redevelop and redesign a thriving community and sports centre designed by George Cadbury serving over 2000 people a week.
- Coordinated multi-disciplinary team, ensuring effective collaboration among architects, contractors, and stakeholders.
- Fostered community engagement to promote active participation in project initiatives.
- Organised fundraising events to secure necessary funding for project sustainability.
Cover Supervisor
The Chantry School
Martley
2016.10 - 2017.08
- Supervised pupils aged 11 to 16 in absence of regular class teachers.
- Managed behaviour of pupils to maintain a constructive learning environment.
Director & Creative Manager
Woodlands School of Dance
Birmingham
2013.09 - 2015.07
- Co-managed dance school with over 300 students, ensuring operational efficiency.
- Oversaw front of house operations and administrative functions.
- Served as Co-Director for dance shows, enhancing performance quality.
- Coordinated workshops, events, and outreach programmes to promote community engagement.
Teaching and Personal Tutoring
Various
Birmingham
2001.02 - 2011.05
- Qualified Primary School Teacher, delivered engaging lessons for Key Stage 1 and 2 at Bournville Infants, Kings Heath Primary, and Wychall Primary.
- Provided personalised tutoring for Key Stage 2 and secondary pupils at St Francis Primary and Kings Norton Girls School.
- Conducted exam invigilation to ensure adherence to testing protocols.
- Marked Key Stage 2 English SATs, providing detailed feedback on student performance.
Education
BA (Hons) - Primary Education With QTS, Art and Music
University of Central England
Birmingham 1996.09 - 2000.12
New Way Access Course - Mathematics, English, Psychology
Bournville College of Further Education
Birmingham 1994.09 - 1996.05
Hotel Reception & Accommodation Services - 5 City & Guilds, Lamda Spoken English
Halesowen College
1983.09 - 1985.07
5 O Levels, 5 C.S.E’s
Four Dwellings Comprehensive School
Birmingham 1978.09 - 1983.07
Skills
- Microsoft Office (365) proficiency
- Effective communication
- Strategic planning
- Organisational skills
- Customer and community relations
- Team collaboration
Affiliations
- I have a keen interest in history, music, theatre and film. I am an avid reader and creative writer, having completed a fantasy novel and in the process of writing a second novel. I enjoy walking, running, Pilates and tap.
Certification
Membership of the National Association of Disability Practitioners (NADP)
References
References available upon request.
Timeline
Disability Services Manager
University of Worcester
2023.05 - 2025.05
Disability Adviser
University of Worcester
2018.10 - 2023.05
Cover Supervisor
The Chantry School
2016.10 - 2017.08
Kitchen Manager
Garden Tea Rooms
2015.09 - 2019.11
Director & Creative Manager
Woodlands School of Dance
2013.09 - 2015.07
Project Coordinator
Rowheath Pavilion
2008.09 - 2019.11
Teaching and Personal Tutoring
Various
2001.02 - 2011.05
BA (Hons) - Primary Education With QTS, Art and Music
University of Central England
1996.09 - 2000.12
New Way Access Course - Mathematics, English, Psychology
Bournville College of Further Education
1994.09 - 1996.05
Hotel Reception & Accommodation Services - 5 City & Guilds, Lamda Spoken English
Halesowen College
1983.09 - 1985.07
5 O Levels, 5 C.S.E’s
Four Dwellings Comprehensive School
1978.09 - 1983.07