Beverley Gregory

I started working at the Walk-in Doctor’s Surgery when it first opened in June 2009. I thoroughly enjoyed the role and took phone calls, sent faxes to other surgeries and greeted and signed in patients, from locals who couldn’t get an appointment at their own surgery, to people working or visiting Bournemouth on holiday. I had a great rapport with the Nurse Practitioners who asked me to move with them when the surgery moved next door on a weekend only basis.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Answered and helped resolve enquiries from clients and general public.
• Kept reception area clean and neat to give visitors a positive impression.
• Delivered front of house duties with warm and professional manner.
• Operated fax machines, copy machines and other standard office equipment.

I was the first nurse to work in the Pacemaker Theatre and worked alongside Surgeons, Cardiologists and Radiographers. My role was to set up, stock and clean the theatre prior to the 3 operations performed each afternoon Monday to Friday. I stayed with the patient, giving reassurance throughout the procedure as it was done under local anaesthetic. Prior to the operation, I gave the patient an ecg and connected them up to the heart monitor.

• Reduced patient anxiety prior and during the operation by calmly explaining the process and managing patient queries.
• Prepared equipment and instruments for surgery, by keeping the theatre well stocked, and putting everything out ready for the operation to take place.
• Cleaned theatre rooms between operations in line with Infection Control (IC) procedures.
• Safely moved patients onto trolleys following [Type] procedures.
• Maintained careful stock control.
• Assisted operating team in direct patient care by performing Ecg’s and attaching the patient to the heart monitor, ensuring it was working adequately and correctly.
• Safely disposed of waste.
• Communicated clearly with colleagues at multiple levels.
• Understood tasks with little instruction or supervision.
• Responded to emergency and urgent issues as a reliable team member.

I worked alongside the Midwives, helping new mums with breastfeeding, demonstrated bathing new babies and I tagged the babies coming over from Poole Hospital so mums and babies could spend some time resting at Bournemouth Hospital. I cleaned Delivery Suites and re-stocked them, and I answered the telephone on the unit and helped with filing.

• Supported midwives in providing compassionate clinical care to women in labour, during delivery and postnatally.
• Closely monitored changes in mother or baby's condition, reporting to a qualified Midwife as appropriate.
• Tended to treatment rooms, cleaning equipment, restocking supplies and safely transferring soiled linens.
• Maintained a consistently safe environment, ensuring all clinical areas were kept spotlessly clean and tidy.
• Demonstrated principles of sterilisation and safe preparation of artificial milk feeds.
• Proactively supported breastfeeding and bottle-feeding mothers, providing helpful guidance and advice to optimise those choices.

I was the first Health Care Assistant to work at Southbourne Surgery. I admitted all patients to the surgery and I performed pill checks, Ecg’s and did did most blood tests for the surgery. I held a weekly blood pressure clinic and helped the doctor with administrative duties when required.

• Administered blood tests and blood pressure checks.
• Thoroughly sterilised and sanitised clinical and mobility equipment.
• Supported clinical staff to complete health assessments.
• Optimised patient satisfaction through compassionate, considered care and communication.
• Monitored client health conditions and reported immediate issues to the Senior Nurse.
• Maintained confidentiality and compliance standards for optimised patient care.

I was a Student Nurse at Cheltenham General Hospital and worked on a variety of wards to include the Emergency Department, Surgical, Medical, Orthopaedic, Elderly and Paediatric wards. I passed all practical exams taken and was preparing to take my final exam leaving prematurely due to being pregnant with my second child.

• Planned and delivered evidence-based care tailored to patients' needs.
• Built positive rapport with patients from various backgrounds.
• Proactively applied safeguarding principles to maximise patient safety.
• Cleaned and treated patient wounds.
• Performed physical assessment by measuring blood pressure, pulse rate and oxygen level.
• Bathed, changed and fed patients with ailments and disabilities.
• Collaborated with staff members to facilitate quality care.