Bevely Owusu
Student
Bedford,BDF
Summary
Dynamic and adaptable, leveraged creativity and excellent communication skills at Boots, enhancing customer satisfaction and store efficiency. Experienced in assisting nail technicians to crafting personalized beverages as a Barista, where teamwork and problem-solving abilities were improved on , significantly contributing to repeat business and operational excellence.
Overview
5
5
years of post-secondary education
Work History
Nail Technician Assistant
Nail Salon
Bedford , BDF
08.2024 - 08.2024
- Assisted lead nail technicians with preparation of tools and supplies, ensuring smooth operations and time efficiency.
- Collaborated with other team members to create a welcoming environment for clients, fostering loyalty and repeat business. E.g greeted at least 18 customers with smiles'
- Fostered strong relationships with clients through open communication and attentiveness to their needs, resulting in increased repeat business. E.g
- It provided hands-on experience helping with understanding of creativity.
- Received positive feedback from clients for attention to detail in manicure and pedicure services provided as an assistant technician.
- Opportunity to gain insight into the beauty and care industry
- Assisted nail technicians,learning about proper hygiene and undertaking of different nail treatments.
- Assisted in maintaining a clean, safe, and hygienic work environment by adhering to strict sanitation protocols and regulatory guidelines.
Barista
Cafe
Bedford , Bedford
06.2024 - 06.2024
- Cleaned counters, machines, utensils, and seating areas daily. E.g 'cleaned seating areas after every 2-3 customer'
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs. E.g 'greeted all 20 customers a day with smiles'.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales. E.g 'no mistakes were made with 8 customer orders taken'
- Was able to observe and prepare high-quality coffee and beverages whilst maintaining a clean and organized atmosphere . E.g 'area was cleaned after every 3 customer'
- Valuable skills like teamwork were learned as this job included collaborating with other colleagues. E.g 'was able to listen and apply what was taught by 2 colleagues'
- Cleaned counters, machines, utensils, and seating areas daily.
Retail Assistant
Boots
Bedford , Bedford
05.2024 - 05.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays. E.g ' re-stacked glasses shelve putting back glasses in right spot for 1 hour'.
- Stocked merchandise, clearly labeling items, and arranging according to size or color. E.g 'walked around with a basket full of about 26 unused products and putting back on the right shelves'.
- Learned about inventory management.
- Observed the pharmacy team and gained understanding of the process
- Helped with understanding a fast-paced retail environment
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color. E.g 'put 2 baskets of makeup products in the right spots'.
- Stocked merchandise, clearly labeling items, and arranging according to size or color. E.g Spent first 2 hour of shift labeling beauty and body products'.
Education
High School Diploma -
Kempston Academy
Bedford,Kempton 09.2020 - 06.2025
Skills
Communication skills
Good customer service skills
Creativity skills
Adaptability skills
Teamwork skills
Patience skills
Problem solving
Timeline
Nail Technician Assistant
Nail Salon
08.2024 - 08.2024
Barista
Cafe
06.2024 - 06.2024
Retail Assistant
Boots
05.2024 - 05.2024
High School Diploma -
Kempston Academy
09.2020 - 06.2025
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