Bettina Tosaki
Leeds,West Yorkshire
Summary
Dedicated professional with a strong aptitude for concentration under pressure and logistical understanding. Demonstrates exceptional attention to detail and punctuality. I always consider my job seriously. Having worked in various types of institutions including warehouse, restaurant, hotel and other catering places I have gained a great deal of these industries knowledge and skills. Throughout my career I have learned how to deal with the pressures of working in busy environment. I enjoy an active working environment where I can use, develop my skills and always learn something new.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Picker and packer
Darnit Ltd.
Leeds, West Yorkshire
2025.10 - 2025.12
- Picked orders accurately, checked the right quality, quantity and color or size or any other specification.
- Packed orders neatly.
- Unloaded containers.
- Organized and stored products in the warehouse.
- Kept the warehouse clean and tidy.
- Checked the stock regularly.
Receptionist
Hunland
Bugyi
2023.07 - 2025.08
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Maintained an organised reception area for a professional business environment.
- Handled appointment scheduling to ensure smooth daily operations.
- Assisted with administrative tasks, improving overall functionality of the office.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Managed phone calls, resulting in effective communication flow within the company.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Coordinated incoming and outgoing packages and mail to facilitate distribution.
Warehouse worker
Karzol Trans
Budapest
2020.11 - 2023.05
- Operated pallet jacks safely, preventing workplace accidents.
- Loaded lorries to expedite delivery schedules.
- Assembled products efficiently, facilitating timely order fulfilment.
- Kept warehouse clean, ensuring a safe working environment.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Unloaded deliveries.
- Assisted in staff training to ensure operational efficiency.
- Loaded packaged goods on to trucks for shipping.
- Communicated with all levels of staff, maintaining positive, productive working environments.
- Operated forklift and low level order picker with precision.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Moved stock around by hand, using forklift truck or lifting gear.
- Assisted with loading and unloading of vehicles manually and using machines.
Warehouse supervisor
Darnit Ltd.
Leeds, West Yorkshire
2014.09 - 2020.02
- Adopted new technologies for efficient order processing and tracking.
- Helped finding the right staff for busy periods.
- Trained and supervised new employees, resulting in better job proficiency and productivity.
- Monitored inventory levels, preventing stock outs during peak demand periods.
- Coordinated incoming goods, ensuring accuracy in inventory management.
- Managed inventory.
- Handled orders (dispatch, picking, packing).
- Restocking products to the shelves.
- Operated forklift.
Picker
Argos
Manchester
2013.11 - 2013.12
- Picked items for shipment, ensuring timely delivery to customers.
- Kept safety equipment in proper working condition for a safe working environment.
- Minimised errors with careful attention to detail during order picking process.
Waitress
Wasabi
Budapest
2013.07 - 2013.10
- Improved customer satisfaction by providing efficient and friendly service.
- Assisted with inventory management, streamlined restaurant operations.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Collaborated with kitchen staff to ensure order accuracy.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Handled cash transactions accurately, ensured balanced till at end of shift.
Cashier
Sodexo
Budapest
2013.05 - 2013.07
- Managed queue effectively during peak hours for seamless checkout process.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Processed payments swiftly for improved customer experience.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Greeted each customer warmly, creating a friendly dining environment.
Cleaner and Kitchen assistant
Slide SC.
St. Michael im Lungau
2012.10 - 2013.03
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Completed laundry tasks promptly, resulting in continuously available fresh linen.
- Helped out the chef preparing the menu.
- Washed dishes.
Assistant manager
Fantasy Land (soft playhouse)
Budakalasz
2010.07 - 2012.12
- Handled customer complaints effectively, restoring trust in our brand.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Maintained high standards of store cleanliness, enhancing the experience for both kids and parents.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Organized birthday parties and other events.
- Checked stock levels in cafeteria, ordered food and drinks.
- Coordinated staff, made weekly work timetables.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
Education
Certificate of Higher Education - Special Effect and Beauty Make Up
Budapesti Sminkiskola
Hungary 2020.04 - 2020.10
GCSEs -
Korosi Csoma Sandor Altalanos Iskola es Gimnazium
Hungary 1999.09 - 2004.06
Skills
- Concentration under pressure
- Logistical understanding
- Basic maths aptitude
- Punctuality
- Attention to Detail
- Forklift operation familiarity
Affiliations
- yoga
- hiking
- photography
Languages
English
Intermediate
Hungarian
Native
Timeline
Picker and packer
Darnit Ltd.
2025.10 - 2025.12
Receptionist
Hunland
2023.07 - 2025.08
Warehouse worker
Karzol Trans
2020.11 - 2023.05
Certificate of Higher Education - Special Effect and Beauty Make Up
Budapesti Sminkiskola
2020.04 - 2020.10
Warehouse supervisor
Darnit Ltd.
2014.09 - 2020.02
Picker
Argos
2013.11 - 2013.12
Waitress
Wasabi
2013.07 - 2013.10
Cashier
Sodexo
2013.05 - 2013.07
Cleaner and Kitchen assistant
Slide SC.
2012.10 - 2013.03
Assistant manager
Fantasy Land (soft playhouse)
2010.07 - 2012.12
GCSEs -
Korosi Csoma Sandor Altalanos Iskola es Gimnazium
1999.09 - 2004.06