Betsy Thomas
Grimsby,Lincolnshire
Summary
Friendly, organised and proactive Sport and Exercise Science graduate with a 2:1 degree and experience in leadership, customer service and team-based roles. Confident communicating with a wide range of people and supporting others in fast-paced environments, with strong organisational skills and attention to detail. A reliable and approachable individual who is keen to contribute to the Student Union by providing efficient administrative support and delivering a positive experience for students and staff
Overview
7
7
years of professional experience
Work history
Crew Trainer
McDonald’s
Grimsby, Lincolnshire
2023.04 - Current
- Trained and mentored new employees, providing guidance on company procedures and food safety standards.
- Supported team members in developing confidence and competence within fast-paced environment.
- Assisted managers in coordinating daily operations to ensure efficient service and achievement of performance targets.
- Monitored trainee progress, provided constructive feedback and encouraged continuous improvement.
Land Sports Director
YMCA Chimney Corners Camp
Becket, Massachusetts
2026.06 - 2026.07
- Managed daily operation of land sports department, coordinating activity schedules and ensuring safe, efficient delivery of multiple sports programmes for 375 people.
- Supervised, supported and delegated tasks to team of 9 activity staff, maintaining high standards of professionalism and participant welfare.
- Responded calmly and effectively to incidents, prioritising participant safety and making informed decisions in dynamic environments.
- Fostered inclusive, supportive environment that encouraged teamwork, confidence and personal development among campers
High ropes instructor
YMCA Chimney Corners Camp
Becket, Massachusetts
2025.05 - 2025.07
- Lead all high ropes classes, delivering to up to 4 sessions per day to 12 person groups.
- Delivered clear demonstrations and safety briefings, adapting communication to suit different ages, abilities and confidence levels.
- Instructed and supervised children and young people during high ropes activities, ensuring strict adherence to safety procedures and risk assessments.
- Increased participant confidence with clear communication and positive reinforcement.
- Resolved conflicts among participants, fostering supportive atmosphere.
- Assisted nervous climbers, encouraging them towards their goals.
Dispatch operative
Dry Ice Uk
Grimsby, Lincolnshire
2019.06 - 2022.08
- Packed and prepared customer orders accurately and efficiently to meet daily production targets.
- Worked collaboratively within fast-paced warehouse team to ensure smooth workflow and timely dispatch of goods.
- Conducted quality checks to ensure products were correctly packaged and met company standards.
- Maintained clean, organised and safe working environment in line with health and safety procedures.
- Packing & dispatch of up to 100 customer specific orders per day
Education
GCSEs - Maths 6, English Language 6, English Literature 6, Biology 8, Chemistry 7 and Computer Science 6
Tollbar Academy
Grimsby 09/2015 - 08/2020
Bachelors Degree in Science with honours - Sports And Exercise Science
University Of Lincoln
Lincoln08.2026
A-Levels - Physical Education B, Psychology C, Biology D
Tollbar Sixth Form
Grimsby 09/2020 - 08/2022
Skills
- Job-Specific software proficiency
- Communication excellence
- Training facilitation
- Customer Service
- Coaching and training
- Constructive feedback strategies
- Logistics coordination
- Performance evaluation
- Administrative support
- Team coordination
- Event planning
Timeline
Land Sports Director
YMCA Chimney Corners Camp
2026.06 - 2026.07
High ropes instructor
YMCA Chimney Corners Camp
2025.05 - 2025.07
Crew Trainer
McDonald’s
2023.04 - Current
Dispatch operative
Dry Ice Uk
2019.06 - 2022.08
A-Levels - Physical Education B, Psychology C, Biology D
Tollbar Sixth Form
09/2020 - 08/2022
GCSEs - Maths 6, English Language 6, English Literature 6, Biology 8, Chemistry 7 and Computer Science 6
Tollbar Academy
09/2015 - 08/2020
Bachelors Degree in Science with honours - Sports And Exercise Science
University Of Lincoln