Bethlehem Gebregherghish
London
Summary
Friendly, reliable, and highly adaptable professional with experience across cafés, hospitality, and customer-facing environments. Skilled in delivering warm, efficient service, managing busy front-of-house operations, handling tills and bookings, and supporting smooth day-to-day workflows. Confident working in fast-paced settings, whether preparing quality coffee, welcoming guests, coordinating schedules, or assisting teams with administrative tasks. Now seeking my next role in hospitality where I can contribute excellent customer service, strong organisation, and dependable day-to-day support
Overview
3
3
years of professional experience
Work history
Receptionist and Barista
Karve Studio
Chelsea
2025.06 - 2026.01
- Delivered a warm, professional front-of-house experience for clients, creating a welcoming first impression in a fast-paced studio environment.
- Managed client check-ins, class bookings, and membership enquiries using Momence, while confidently upselling class packages and studio memberships.
- Handled phone, email, and in-person enquiries efficiently, providing clear information and responsive customer support.
- Prepared coffees, matchas and shakes, maintaining excellent presentation and customer service throughout busy shifts.
- Maintained a clean, client-ready studio environment, carrying out inventory checks and monitoring stock levels to support seamless daily operations.
Team Member
Farmer J
London
2024.12 - 2025.02
- Prepared high-quality espresso-based drinks and developed strong latte art skills.
- Built knowledge of coffee flavour profiles and drink preparation.
- Worked efficiently during busy service periods while maintaining a friendly attitude.
- Memorised a large menu to improve speed, accuracy, and customer recommendations.
- Managed stock levels and replenished coffee supplies to keep service running smoothly.
Barista
Juicebaby
London
2024.07 - 2024.10
- Prepared coffees, smoothies, acai bowls, and vegan food in a fast-paced café environment.
- Recommended drinks and food items based on customer preferences and dietary requirements.
- Maintained coffee machines and equipment to ensure consistency and quality.
- Helped create a welcoming atmosphere for a broad customer base.
- Supported cleanliness, organisation, and presentation across the store.
Hostess and Waitress
L'Orian
London
2023.07 - 2023.09
- Provided exceptional front-of-house service at a fine-dining restaurant, welcoming high-profile clients, VIP guests, and discerning patrons with professionalism and discretion.
- Managed reservations and guest relations with a keen eye for detail, ensuring a seamless and personalised experience for clientele accustomed to five-star service.
Team Member and Barista
Leon
London
2023.04 - 2023.07
- Prepared drinks and handled customer orders in a busy setting.
- Delivered excellent customer service, handling enquiries and resolving issues promptly and professionally.
- Managed cash handling and POS system transactions accurately, demonstrating attention to detail.
- Maintained stock levels and ensured compliance with health and safety standards.
- Strengthened organisational workflow by ensuring smooth team operations and customer satisfaction.
Education
BA (Hons) - Philosophy
University of Nottingham
9 2021 - 7 2024
Skills
- Communication
- Teamwork
- Conflict Resolution
- Time management
- Working well under pressure
- Adaptable
- Multitasking
- Food safety regulations
Affiliations
- Skateboarding
- Electric guitar
- Rollerskating
- Videography
References
References available upon request
Timeline
Receptionist and Barista
Karve Studio
2025.06 - 2026.01
Team Member
Farmer J
2024.12 - 2025.02
Barista
Juicebaby
2024.07 - 2024.10
Hostess and Waitress
L'Orian
2023.07 - 2023.09
Team Member and Barista
Leon
2023.04 - 2023.07
BA (Hons) - Philosophy
University of Nottingham
9 2021 - 7 2024