Bethany Straw
Manchester
Summary
Excelled in customer service and problem-solving, maintaining strong relationships and ensuring a positive work environment.
Experienced in a fast-paced work environment and promoting constant positive behaviour whilst collaborating well with colleagues to enhance customer experiences. I'm motivated and determined to be a hardworking member of a team and advance professionally through tasks and assistance to customers.
I've developed strong teamwork and transferable skills and looking to gain even more skills in a new environment to make a meaningful impact in a new role.
Overview
2
2
years of professional experience
Work History
KFC Team Member
EG Group
02.2023 - 12.2024
- Kept work areas clean and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences and busy periods.
- Contributed to the teams success by completing tasks quickly and efficiently
- Strong relationships with coworkers, customers and managers.
- Assisting customers with decisions or accurate information to boost and influence purchase decisions.
- Trained new members of the team and gave guidance or support efficiently when needed.
- Helped managers with delivery of products.
- Enforced a positive working environment by supporting other team members with tasks.
- Operated the till for cash or credit card transactions
- Resolving problems for customers when there was issues with the food.
- Helped managers count money at the beginning and end of shifts and also with stock counts.
Volunteer
Coffee4Craig
02.2024 - 03.2024
- Maintained a clean and neat environment so it would be clean for others entering.
- Helped guests in seating areas and greeted them in a respectful and friendly manner.
- Assisted other volunteers with tasks in the kitchen.
- Helped clean up the store at the end of the day.
- Engage in reception work and sign in and off regular or new faces.
- Provided guests with facilities they may need.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, which boosted a supportive and inclusive team environment.
- Took and followed detailed directions from other volunteers.
- Worked in a team environment to maintain high levels of productivity and to enhance relationships with guests.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all the individuals involved in the shelter.
Education
Bachelor of Science - Psychology
Manchester Metropolitan University
Manchester01-2026
Alevels -
New College Doncaster
Doncaster01-2023
GCSEs -
The Elizabethan Academy
Retford01-2021
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Cleaning
- Time Management
- Product knowledge
- Relationship building
- Multitasking
- Following instructions
- Flexible schedule
- Money handling
- Communication Skills
Timeline
Volunteer
Coffee4Craig
02.2024 - 03.2024
KFC Team Member
EG Group
02.2023 - 12.2024
Bachelor of Science - Psychology
Manchester Metropolitan University
Alevels -
New College Doncaster
GCSEs -
The Elizabethan Academy
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