Bethany Riley
Newcastle upon Tyne,Tyne and Wear
Summary
Dedicated professional with expertise in High Performance Liquid Chromatography (HPLC), Karl Fischer Titration, and UV Analysis. Demonstrates strong problem-solving abilities and proficiency in data analysis software, ensuring quality control and an efficient work environment. Recognised for strong attention to detail, versatility and the ability to work efficiently both independently and as part of a multidisciplinary team in a fast-paced, regulated pharmaceutical environment. Eager to contribute to improve scientific research, quality assurance, and patient outcomes.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Product Testing Analyst
Organon
Northumberland
2025.03 - Current
- Guaranteed compliant lab operations by maintaining thorough knowledge of UK and international Good Manufacturing Practice (GMP) and standard operating procedures (SOPs).
- Performing routine analytical testing of a wide range of raw materials and finished pharmaceutical products, as well as stability testing.
- Accurately record and interpret analytical data, investigating out-of-specification results.
- Contribute to product quality, regulatory compliance, and continuous improvement initiatives.
- Use techniques such as HPLC, UV, Karl Fischer titration, dissolution testing.
Customer Service Advisor
Spicers of Hythe
Gateshead
2024.09 - 2025.01
- Improved customer satisfaction by promptly addressing queries and complaints.
- Assisted customers in product selection to boost sales.
- Provided detailed information about products and services to potential customers.
- Responded to difficult situations calmly, gained trust of aggrieved customers.
- Escalated complex issues in line with internal best practices for swift resolution.
Assistant
Plus Two
Newcastle upon Tyne
2021.06 - 2023.07
- Swept and cleaned stations after each service, maintaining hygienic standards.
- Greeted clients warmly, fostering a welcoming atmosphere.
- Updated inventory records for accurate stock control.
- Received payments and handled cash register, ensuring accurate financial transactions.
Customer Assistant
Asda
Newcastle upon Tyne
2019.09 - 2020.01
- Stocked shelves regularly for easy access to products by customers.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Collaborated efficiently with team members to maintain smooth store operations.
Education
Bachelor of Science - Biomedical Sciences
Newcastle University
Newcastle upon Tyne 2021.09 - 2024.07
A-Levels - Chemistry, Biology, Mathematics
Kenton School
Newcastle upon Tyne 2019.09 - 2021.07
GCSEs - Mathematics, English, Biology, Chemistry, Physics, History, Spanish, RE, Photography
Kenton School
Newcastle upon Tyne 2014.09 - 2019.06
Skills
- High Performance Liquid Chromatography (HPLC)
- Karl Fischer Titration
- UV Analysis
- Problem-solving
- Data analysis software
- Quality Control Analysis
- Continuous improvement
- GMP adherence
- Collaboration skills
Certification
- First Aid
- Safeguarding
- Football Coaching
References
References available upon request.
Timeline
Product Testing Analyst
Organon
2025.03 - Current
Customer Service Advisor
Spicers of Hythe
2024.09 - 2025.01
Bachelor of Science - Biomedical Sciences
Newcastle University
2021.09 - 2024.07
Assistant
Plus Two
2021.06 - 2023.07
Customer Assistant
Asda
2019.09 - 2020.01
A-Levels - Chemistry, Biology, Mathematics
Kenton School
2019.09 - 2021.07
GCSEs - Mathematics, English, Biology, Chemistry, Physics, History, Spanish, RE, Photography
Kenton School
2014.09 - 2019.06