Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Perkins

wolverhamtp,west midlands

Summary

Driven professional with keen eye for detail. Capable of managing complex tasks and managing good working relationships. Eager to bring proactive approach to work. Customer-oriented. Dedicated and hardworking with drive to provide excellent customer service.

Dedicated team player, proactive and hands-on in order to complete tasks. Varied working experience currently working a as a licencing officer within the vehicles department.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Licencing Officer

City of Wolverhampton Council
Wolverhampton, West midlands
09.2024 - Current
  • Contributing to the efficient and effective operation of the licensing department .
  • Inspection of Vehicles wanting to hold a private hire vehicle licence.
  • Use IT software to keep records up to date.
  • To process and issue applications for licences issued by the council.
  • Answer licencing enquires.
  • Deal directly with the public providing good customer service.
  • Adapt duties dependent on the service need.

Registered Nursing Associate

The royal Wolverhampton NHS Trust
Wolverhampton, West Midlands
09.2018 - 06.2025
  • Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Responded to patient call lights and supported continuum of care with appropriate interventions.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Promoted healing and disease prevention by educating patients on healthy lifestyle choices.
  • Updated families regularly on patient progress and treatment plan changes.
  • Kept patient environments clean and neat following optimum hygiene standards.
  • Collaborated with nurses to evaluate care plan outcomes, implementing or adjusting interventions accordingly.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
  • Participated in ward rounds with doctors providing essential updates about patient conditions.
  • Maintained a clean and safe environment for all patients, contributing to overall well-being.
  • Monitored post-operative patients closely, reducing complications significantly.
  • Input patient data onto clinical system, adhering to confidentiality laws.
  • Observed patient condition and behaviour closely, reporting changes or concerns promptly.
  • Diligently followed Infection Prevention and Control (IPC) policies to minimise ward infection rates.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Senior health care assistant

Newbridge Residential Home
Wolverhamtpon , West midlands
02.2013 - 08.2018
  • Led staff training to develop care skills.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Provided emotional support, enhancing patient mental well-being.
  • Monitored junior staff to assess care provisions and implement continued best practices.
  • Collaborated with additional care providers to ensure seamless patient support.
  • Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
  • Submitted reports to manager regarding status of client.

Education

Foundation Degree in Science - Nursing

University of Wolverhampton
Wolverhampton
09.2018 - 12.2020

Skills

  • Dependable and reliable
  • Good communicator
  • Attention to detail
  • Proactive initiative
  • Time-management
  • Critical-thinking
  • Professional judgement
  • Customer service excellence

Timeline

Licencing Officer

City of Wolverhampton Council
09.2024 - Current

Registered Nursing Associate

The royal Wolverhampton NHS Trust
09.2018 - 06.2025

Foundation Degree in Science - Nursing

University of Wolverhampton
09.2018 - 12.2020

Senior health care assistant

Newbridge Residential Home
02.2013 - 08.2018

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Bethany Perkins