Confident and professional Compliance Officer with 6 years of experience, achieving and maintaining all regulatory compliance and producing reports within correct timeframes. Detail-orientated and diligent committed to maintaining integrity. Combines analytical thinking with strong communication skills to navigate and problem solve. Organised, adaptable and committed to continuous learning, with a proactive approach.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Site Based Compliance Officer
JRL Group - Woodland Environmental
Borehamwood, Hertfordshire
03.2019 - Current
Conducted compliance audits to ensure adherence to regulations.
Maintain up-to-date documentation and audits in line with industry standards.
Developed and implemented effective compliance programs for regulatory success.
Mitigated potential non-compliance issues by proactive communication with team members.
Liaise with internal teams and external agencies to uphold legal and environmental obligations.
Ensure that all legal health and safety documentation is upheld, and managed team with compliance
Maintained clear records of all compliance activities for audit purposes. This included health and safety documents such as SHE5, SHE6A/C/E, Toolbox Talks, PUWER and LOLER.
Maintaining clear communication and solving complaints with residents to uphold strong relationships
Prepared reports and documentation after business inspections.
Examined machinery and collected reports of workplace accidents.
Producing weekly finance reports for weekly meetings.
Recruitment Administrator
Tinies Childcare Staffing
Ruislip, Middlesex
04.2018 - 01.2019
Contributed to team meetings with valuable input towards achieving departmental goals.
Managed candidate onboarding and compliance for childcare placements.
Managed job postings on various platforms, attracting a diverse range of applicants.
Completed reference and DBS checks on applicants and new employees.
Monitored application processes closely, identifying areas requiring improvement or adjustment.
Coordinated recruitment campaigns and maintained staffing records.
Conducted initial screening for potential candidates, effectively narrowing down applicant pool.
Liaised regularly with hiring managers to understand specific role requirements and desired qualifications.
Mixed Fleet Cabin Crew
British Airways
Heathrow, Cranford
01.2016 - 03.2018
Created a welcoming atmosphere through friendly interactions with passengers.
Participated actively in pre-flight briefings, gaining awareness of relevant details about the journey ahead for better preparedness.
Ensured safety regulations compliance for passenger security.
Provided excellent service to passengers whilst ensuring their comfort and safety.
Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
Kept abreast of changes in safety regulations through continuous training sessions ensuring adherence during flights.
Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
UK Sales Support
PDC Brands
Hayes, Hillingdon
03.2016 - 01.2017
Assisted the sales team with order processing, client communications and reporting
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Supported marketing initiatives, trade events and PR events.
Maintained databases and prepared sales materials.
Contributed to business development and client relationship management.
Education
Geography
Gloucestershire University
Cheltenham, Gloucestershire
09.2013 - 12.2015
A-Levels -
St Bernard's Catholic Grammar School
Langley
Skills
Compliance & regulatory knowledge
Attention to detail with strong verbal and written communication
Time management
Microsoft Office suite
Team collaboration with strong interpersonal skills
Crane Coordinator/lifting Supervisor at London Tower Cranes Limited /JRL GroupCrane Coordinator/lifting Supervisor at London Tower Cranes Limited /JRL Group