Bethany Marsay
Salisbury,Wiltshire
Summary
Highly efficient Team Member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Crew member
McDonald's
Amesbury, Wiltshire
10.2022 - Current
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Acted as team player by helping colleagues finish their tasks.
- Flexibly took on various roles to support workflow.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to take payments and process orders.
- Ran orders from kitchen to dining areas.
- Maintained clean and sanitary food preparation areas and equipment.
- Prepared food and beverages within target timeframes.
- Maximised restaurant cleanliness and accessibility.
Front of house team member
Pizza Hut
Amesbury, Wiltshire
04.2022 - 10.2022
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Elevated guest experiences by delivering tailored, personalised customer service.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
- Collaborated across team to achieve productivity and efficiency.
- Managed customer-related issues following company policies and procedures.
- Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
Education
GCSEs - English, Maths, Science, Business Studies, Geography, PE, Health and Social Care
The Stonehenge School
Salisbury 09/2017 - 06/2022
A-Levels - Law, Criminology, Psychology
Sparsholt College, Hampshire
Sparsholt 09/2022 - 09/2023
Skills
- Customer service
- Complaint handling
- Customer experience
- Stress management
- Food Safety and Hygiene
- Time management
- Food hygiene protocol
Timeline
Crew member
McDonald's
10.2022 - Current
Front of house team member
Pizza Hut
04.2022 - 10.2022
GCSEs - English, Maths, Science, Business Studies, Geography, PE, Health and Social Care
The Stonehenge School
09/2017 - 06/2022
A-Levels - Law, Criminology, Psychology
Sparsholt College, Hampshire
09/2022 - 09/2023
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