Bethany Harris

Work History

TD SYNNEX Ltd

Warrington, Cheshire

01.2023 - Current

Full ownership of our second biggest vendor in the business unit - RSA Security.
Responsible for RSA market share growth - increased by 20% within the last financial year since implementing new strategies
Developed, managed and maintained relationships with partners and vendors.
Coached team to build client relationships and exceed sales targets.
Launched new product lines with strong retail and marketing strategy.
Attended prominent industry trade shows, exhibitions and events across UK.
Attend customer sights to discuss business plans and to offer further support for their business needs
Contacted and converted potential customers via telephone, email and in-person enquiries.
Consistently exceeded revenue targets through new account penetration and development - .
Maintained open lines of communication , delivering regular updates on project status, product enhancements, and industry insights.
Aligned team activities towards ambitious growth plans to achieve impressive, lasting results.
Successfully negotiated contract terms and pricing with clients, leading to high contract renewal rates and expanded partnerships.
The point of escalation for partners and vendors

TD SYNNEX Ltd

02.2021 - 01.2023

Developed and implemented value-adding strategies to increase product and service profitability.
Established streamlined account management and reporting tools.
Engaged with the Business Unit and/or General sales floor, running desk training, tool training and driving product mind share
Support development of strategies and ideas to assist business growth with the Business Development Managers
Ownership for building an accurate and detailed pipeline of deals within the Company's CRM system (Compass)
Weekly reporting to the vendor on sell-out activity, tracking performance of promotional activities and the deal pipeline
The point of escalation for customer care issues from the sales floor
Communicate product information, pricing, special offers and promotions to customers and the internal sales teams

TD SYNNEX Ltd

11.2018 - 02.2021

Quoting partners/resellers and supporting them from enquiry stage through to order placement.
Managed a team inbox of customer enquiries
Offer a solid understanding of the product range and present an informed overview to support customers with their needs.
Managing customer renewals proactively and reactively for my accounts
Identified new opportunities
Maximised deals - increased the average margin from 6% to 13%
Followed up on opportunities and closed deals
Keep CRM up to date to ensure myself and the management team have an accurate view of my business.
Make outbound sales calls to business partners and prospects
Vendor Champion (RSA Security)
Developed and maintained long-term relationships with accounts

LPW Technology

Widnes, Cheshire

08.2015 - 10.2018

Representative for all UK & Ireland, Scandinavia and South Europe accounts.
Handled inbound queries by phone, email and in person.
Facilitated regular communication to keep customers updated throughout sales process.
Performed proactive and reactive calls to existing and prospective customers within target market.
Processed purchases and sales orders promptly.
Delivering sales targets and ensuring the best possible service to customers.
Entering all sales orders and sales returns onto the system at an average value of £50,000.
Maintaining an accurate database of customer information including contact details, product codes and customer specifications
Prioritised personal workload effectively to meet sales and productivity targets.
Upsold add-ons to increase value of sales to generate maximum profits.

Costa Coffee

Warrington & St Helens

08.2013 - 11.2020