Bethany Ford

Day to day I manage store operations, including stock levels, staff rotas, and customer service standards. I ensure stock is safely and securely stored to maintain quality of goods as well as overseeing inventory management, reducing stock loss through effective control measures. I have coached employees on upselling techniques, daily running of the store and optimum performance against sales and marketing objectives.

Managed daily cash transactions, executed banking tasks weekly, and adhered to PCI compliance requirements.

Observed horses daily at the stables to identify health issues or behavioural problems requiring attention. Maintained clean and safe stabling environments, adhering to strict hygiene standards to prevent disease spread as well as supervising staff to maintain high standards of the horses' care and welfare. I also fostered relationships with horse owners, providing regular updates and ensuring satisfaction with services rendered. Being head travelling lass I managed transportation arrangements and tack/equipment for horses attending race days, ensuring their comfort and safety during travel.