Bethany Beddow

Recorded and handled all invoice payments and other cash activities in shift. Administered hotel activities and ensured optimal standards. Managed and ensured smooth check in and check out of customers. Monitored all guest requests and whenever required promoted all hotel facilities. Reconciled all invoice payments and other cash activities on shift. Ensured compliance to all department policies and procedures.

As the sole manager of the store i was able to maintain high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety. Set and enforced performance and service standards to keep a consistent and high quality environment devoted to customer satisfaction. Through out my time i also maintained compliance with company policies and procedures for food safety, sanitation and quality.

Working under the general guidance of the Bar Manager, assisting in the smooth running of our bar area to deliver a high standard of service and customer satisfaction. Providing a visible presence to ensure that all customer requests and queries are responded to promptly and effectively.

At this renowned cafe I was a waitress working under very busy conditions a majority of days.

my responsibilities were taking orders, serving the public, collecting payments, using tills and card machines and clearing and laying out and cleaning the cafe.

i was fortunate enough to be able to complete work experience in Spain as a museum at the El Capricho de Gaudí house. In this experience i was able to work and learn from a team of staff and expand my customer service skills. i also gained retail experience from working in the gift shop.

At this cafe my responsibilities were cleaning the auditorium (mopping, setting out tables ect ), cleaning toilets, cleaning the meeting rooms and preparing them for service and finally i would waitress every Sunday. I cleaned 3 times a week and was very committed and flexible in my hours. I worked closely with 2 other members of staff when cleaning which allowed me gain teamwork skills. I also worked in a team when i was a waitress which allowed me to grow my customer service skills.

At this restaurant my responsibilities were, taking orders, serving the public, collecting payments, using tills and card machines and clearing and laying out the restaurant. I would work at least two 8 hour shifts a week and was very flexible depending on what the manager wanted. Working closely in a team in very busy enviroment which taught me to work well under pressure.