Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Airson

Washington,dur

Summary

Customer-oriented Pharmacy Technician bringing 10 years of experience and strong background in community pharmacy. Expert in accurately dispensing prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Pharmacy technician

Million Pharmacy
Sunderland, Durham
10.2023 - Current
  • Prepared prescriptions to ensure prompt customer service.
  • Provided exceptional customer service for increased client satisfaction.
  • Achieved improved patient understanding by accurately explaining prescription details and potential side effects.
  • Assisted pharmacists, enhancing efficiency in the pharmacy.
  • Provided healthcare advice for minor ailments and conditions.
  • Maintained clean work environment, promoting health and safety regulations compliance.
  • Dealt with prescription queries, improving patient care quality.
  • Dispensed medicines under supervision, ensuring adherence to legal and safety guidelines.
  • Updated patient records meticulously, safeguarding against errors or misinformation.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
  • Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
  • Offered best-possible medical advice to customers to improve health conditions.

Pharmacy dispenser

Million Pharmacy
Sunderland, Durham
09.2015 - 10.2023
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
  • Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
  • Regularly checked expiry dates on medicine stocks to prevent selling out-of-date products.
  • Provided relevant health advice to customers, promoting healthy living awareness.
  • Processed prescriptions efficiently, ensuring all documentation was accurate and complete.
  • Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
  • Maintained high standard of patient care by accurately dispensing prescribed medications.
  • Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
  • Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
  • Answered questions and offered advice to inform patients regarding prescription orders.

Education

GCSEs -

Thornhill school
Sunderland
01.2007 - 05.2012

Skills

  • Multitasking efficiency
  • Clear communication
  • Ordering Skills
  • Team collaboration
  • Customer Service

Timeline

Pharmacy technician

Million Pharmacy
10.2023 - Current

Pharmacy dispenser

Million Pharmacy
09.2015 - 10.2023

GCSEs -

Thornhill school
01.2007 - 05.2012

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Bethany Airson