Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Languages
Timeline
Generic
Bethan Cramer

Bethan Cramer

Exeter,Devon

Summary

Background in teaching, psychotherapy and cultural mediation.

Overview

11
11
years of professional experience

Work history

Trainee Systemic Psychotherapist

NHS Foundation Trust
Torquay, Torbay
10.2022 - 08.2023

Conducted systemic and family psychotherapy with couple, individuals and families in an outpatient community clinic. I worked as a lead therapist under supervision and as a member of a reflecting team, drawing on narrative, structural, psycho-drama and attachment based family therapy and Bowenian (intergenerational) approaches. I recorded meeting content and formulations in care notes (patient database) and liaised with schools, social care and probation services.

Open Dialogue Facilitator

Chadwell Centre
Torbay, Devon
10.2020 - 08.2023
  • I completed ‘Open Dialogue' training (NELFT), intermediate systemic psychotherapy training (Tavistock Institute), and am presently studying for full qualification at MSc level in Systemic Psychotherapy (Research and Practice) at Exeter University.
  • I deliver Open Dialogue Therapy to individuals and families in crisis, who present with complex and enduring mental health issues
  • My role and associated training involves regular team and private supervision, essays, case-studies, presentations, and research (I am carrying out search into how Systemic Psychotherapy trainees balance the needs for privacy against the need for transparency or 'frank speech' in their practice)
  • I conduct meetings both as a solo practitioner and with other trained practitioners in my team, as part of a 'reflecting team'.
  • I draw on narrative, structural, dialogical, dramaturgical, trauma-informed, Milan model, and strategic approaches according to the needs and preferences of the family/patient.
  • My role involves working closely with two other teams (crisis home treatment, hospital inpatient, social care, GPs, NGOs, interpreters)
  • My caseload comprises mainly adults of working age, although includes children and adolescents too.


Cultural Mediator

Arci Mantova
Mantova, Mantovano
10.2019 - 05.2020
  • I worked for a Social Cultural Association (Arci) in collaboration with other organisations (such as SPRAR- protection system for refugees and asylum seekers and ‘Saving Humans Mediterranea') to support the integration of refugees and immigrants into the local community and carry out workshops in schools, community centres and prisons to promote the values of active citizenship, anti-discrimination and inclusion and educate young people about immigration and human rights.
  • In this role, I designed and carried out training and educational workshops for young people, tutored young unaccompanied refugees in the Italian and English language.
  • As part of a team, I set up English language, IT, theatre, art and cultural awareness workshops for refugees and members of the public
  • In addition, I tutored young migrants in CV writing and cultural and citizenship studies, alongside local Italian language teachers
  • I helped set up creative projects (theatre, poetry, arts, and dance) which aimed to give young migrants a platform to express themselves and work through themes of grief, exclusion, trauma and loneliness


Social Work Assistant

Institutio Valdese Palermo
Palermo, Italy, Palermo
06.2019 - 09.2019


  • I worked with mothers (and their children) who were unable to parent their children as a result of PTST and other vulnerabilities, families who had been estranged from their communities, mothers and children subject to poverty/social deprivation, those awaiting decisions from child custody court cases, and referrals from social services
  • My role involved supporting children with academic studies, supporting mothers to repair fractured relationships with their children and set boundaries, leading excursions, accompanying families to legal appointments, liaising with local social services, etc.

English Teacher

House of Peace Orphanage
Salem, Tamil Nadu
04.2016 - 08.2016
  • I worked as an English and Citizenship Studies teacher in India for school-aged children between 5 and 18
  • This involved lesson planning, liaising with class teachers, learning Tamil, delivering lessons on a timetabled schedule, and leading creative group activities including Art, Drama and Music
  • I collected testimonials from children about their experiences of living in the orphanage, the reason for their being there, and their plans and hopes for the future (later published on the ‘House of Peace' website and social media channels to appeal for funding and donations from international sponsors).

Mental Health Advocate

Together
Winchester , Hampshire
01.2015 - 01.2016


  • I underwent mental health advocacy training to volunteer at a charity designed to support people's transition from hospital into the community
  • My role involved listening to patient's accounts of living with mental illness and any concerns they had about their treatment, giving voice to their experiences and views, and making their wishes and concerns heard by the professionals involved in their care
  • Where patient's found talking difficult, I explored alternative ways of communication with them (drawing, signs)
  • I helped patients restore, build and sustain meaningful relationships with family, friends, employment agencies and community support groups, develop self-awareness and coping resources, and manage practicalities of day to day living in view of instilling in them a sense of independence, purpose, and hope.

Activities Assistant/Teaching Assistant

All Saints Primary School
Winchester, Hampshire
01.2013 - 01.2015
  • I volunteered to run art and drama clubs for primary school children. My role was later extended to TA work in reception and year 6 classes, where I supported children in core-curriculum subjects such as Maths, English and RE
  • I worked closely with children who had learning and behavioural difficulties by offer emotional, academic and pastoral support.
  • My role often involved dealing with challenging behavioural and emotional problems as a result of trauma, difficult home environments, language barriers and emerging mental health troubles.
  • By taking a patient, flexible and playful approach with children, I was able to engage and motivate them work collaboratively with me, the class teacher and other children
  • On occasion, I supported newly arrived migrants by familiarising them with the school context and culture
  • I also worked with children with deaf-mute diagnoses, ADHD, low self-esteem, and autism.

Education

A-Levels - Biology, English Literature, Psychology, Sociology

Peter Symonds College
Hampshire
09/2014 - 07/2015

MSc Systemic Psychotherapy (Research and Practice) - Psychotherapy

Exeter University
Exeter, Devon
10/2022 - 07/2023

Systemic Psychotherapy Intermediate Diploma - Psychotherapy

Tavistock and Portman NHS Foundation Trust
London
09/2021 - 07/2022

Open Dialogue (Foundation Training) - Psychology

NELFT NHS
London
10/2020 - 07/2021

BA Arts - Liberal Arts

University of Falmouth/University of Bern
09/2016 - 07/2019

Aromatherapy Diploma - Aromatherapy

Peter Symonds College AHED
Hampshire
09/2013 - 06/2014

GCSEs - English Literature, English Language, History, Biology, Maths, German

Wessex College
Hampshire
09/2011 - 07/2013

Skills

Resilience and Personal Development

  • Experienced in managing difficult situations in varied settings, from schools to forensic psychiatric facilities, developing skills in setting boundaries and dealing with challenging behaviours
  • As an Open Dialogue practitioner, adept at maintaining composure in high distress situations, managing compassion fatigue through journaling, meditation, and a strong support network

Communication and People Skills

  • Fluent in Italian and French, sensitive to cultural diversity through extensive interaction with individuals of different ethnicities
  • Proven ability to build successful relationships through consistency, kindness, and respect as an educator and Open Dialogue facilitator
  • Developed cultural sensitivity and the ability to interpret verbal and non-verbal cues through international work experiences and studies in psychology and theatre

Teamwork

  • Understand the importance of a collaborative and fair approach, demonstrated in roles as an Open Dialogue Therapist and English language teacher in India
  • Skilled in transcultural contexts, aiding refugees to integrate into new environments, liaising with social institutions, and managing conflicts related to racial tensions
  • Active participant in university societies, offering support to fellow students with issues like low self-esteem and anxiety

Creativity

  • Enjoys fostering creativity within teams and developing innovative solutions, as evidenced by the creation of new teaching methods for non-English speaking students
  • Leveraged various engaging activities, like theatre, puppetry, and games to supplement conventional teaching methods, effectively meeting curriculum demands
  • Collaborated on thematic theatre workshops for refugees, further emphasizing the ability to innovate and adapt in diverse environments

Interests

I was a committed and dependable member of various societies at University including Meditation, Drama, Athletics and Languages (German). I supported first year students who struggled with low self-esteem, homesickness and anxiety, organising mediation, yoga and walking groups and being on hand if they needed someone to talk to. Creativity I enjoy coming up with new ideas (including lesson plans, care plans, etc.) in team meetings and with colleagues. I find it as important to listen and observe during team meetings as I do to contribute. As a teacher of students who didn't speak English, I was challenged to come up with new teaching methods. I alternated between structured and spontaneous lesson plans to keep students engaged. Starting from scratch with a language meant letting go of preconceptions based on cultural factors and approaching problems in an open minded way. This led me to notice things about people and patterns of behaviour that might otherwise go unnoticed, such as non-verbal signals, body language and customs of etiquette. I experimented with new teaching ideas, using theatre, puppetry, drawing, mime and games and incorporated these activities into more conventional (grammatical, spelling and reading/spoken comprehension) activities, to make lessons more interesting whilst meeting curriculum and exam demands. I collaborated with a theatre practitioner to deliver theatre workshops for refugees, which involved planning a series of thematic workshops (I.e. theatre of the oppressed, contact improvisation, autobiographical, etc.) and carrying these out with young migrants (aged 16-25) and members of the local community.

Additional Information

  • Development: Perseverance and Resilience Teaching experience in formal and informal settings (schools, community centres, in-patient forensic psychiatric facilities) has taught me how to stand my ground when dealing with challenging or non-compliant students, as well as how and when to set boundaries. As an Open Dialogue practitioner in a busy community mental health team I met with people in high distress and was able to stay calm and measured when faced with crisis. I learned to cope with the effects of compassion fatigue through daily journaling, meditation, leaning on my support network of friends and family and setting emotional boundaries. Communication and People Skills I enjoy working with a variety of people from different cultural and ethnic backgrounds, sometimes in different languages, including fluent Italian and French. Close encounters with people from different socio-cultural and religious backgrounds has made me more sensitive towards my own position as a white European in relation to those from different ethnicities. Where possible, I support dialogue between groups of people as a peaceful means of managing conflict. As a Teacher and TA, I supported and encouraged students, giving attention as a reward for good behaviour. I learnt how kindness, consistency, reliability and respect provide the foundations for a successful teacher-student relationship. My role as an Open Dialogue Facilitator has strengthened my listening skills and attention to detail and showed me the value of taking an open, compassionate and egalitarian approach with people to develop trust and strong therapeutic relations. Living and working abroad has developed my sensitivity to different cultures and traditions as well as to individual differences. The ability to read people's signals, verbal and non-verbal- through careful observation and interpretation (something I practise regularly in detailed drawing from life and through studies in psychology and theatre) has proven very important when working with people from different cultural backgrounds. Team Working I recognise the importance of working collaboratively, and with an open mind towards different suggestions and ideas; delegating responsibilities fairly and in accordance with people's strengths. My role as an Open Dialogue Therapist has showed me the value of a collaborative and egalitarian approach to care involving patients, their families, and other organisations. As an English language and citizenship teacher in India (working independently and in a team with other teachers) I overcame language and cultural barriers to deliver engaging lessons for children who didn't speak English or who were difficult to engage due to histories of abuse and trauma. Experience of working in transcultural contexts called for sensitivity and respect for the cultural, linguistic and religious differences between people. Communication and negotiation behaviour varies between cultures (bluffing, humour, eye contact, touch, interrupting, etc.). I supported refugees to settle in their new country and liaised with social institutions to better understand migrant settlement needs, tackling prejudice, language and cultural barriers to foster inclusion and collaboration across cultures. Sometimes, I had to manage conflicts involving racial tensions, bullying and corrupt practice.

Languages

English
Fluent
Italian
Fluent
French
Intermediate
German
Elementary

Timeline

Trainee Systemic Psychotherapist

NHS Foundation Trust
10.2022 - 08.2023

Open Dialogue Facilitator

Chadwell Centre
10.2020 - 08.2023

Cultural Mediator

Arci Mantova
10.2019 - 05.2020

Social Work Assistant

Institutio Valdese Palermo
06.2019 - 09.2019

English Teacher

House of Peace Orphanage
04.2016 - 08.2016

Mental Health Advocate

Together
01.2015 - 01.2016

Activities Assistant/Teaching Assistant

All Saints Primary School
01.2013 - 01.2015

A-Levels - Biology, English Literature, Psychology, Sociology

Peter Symonds College
09/2014 - 07/2015

MSc Systemic Psychotherapy (Research and Practice) - Psychotherapy

Exeter University
10/2022 - 07/2023

Systemic Psychotherapy Intermediate Diploma - Psychotherapy

Tavistock and Portman NHS Foundation Trust
09/2021 - 07/2022

Open Dialogue (Foundation Training) - Psychology

NELFT NHS
10/2020 - 07/2021

BA Arts - Liberal Arts

University of Falmouth/University of Bern
09/2016 - 07/2019

Aromatherapy Diploma - Aromatherapy

Peter Symonds College AHED
09/2013 - 06/2014

GCSEs - English Literature, English Language, History, Biology, Maths, German

Wessex College
09/2011 - 07/2013
Bethan Cramer