Beth-Michaela Presser

When I was working as a support worker I had many different roles to help people.

• Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
• Assisted with personal care activities such as washing up, washing clothes, consistently promoting positive health and hygiene.
• Helped service users to support independence and encourage them to do things in their apartment or in the community. (If they struggled to cook, I explained to them how to do things and then they showed me. If they struggled gave them the confidence that they needed.
• Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
• Took service uses to doctors appointments, food shops, daily activites etc.

When I was a cashier in The Range, I had multiple things that I had to do to keep the store in check :

• I had too handle cash and card payments with precision, maintaining customers satisfaction that they’re paying the right amount for their purchases and that they’re getting the right amount of change.
• When the store was busy, I had to work on the tills in a fast pace manner to reduce customer wait times.
• When the store wasn’t busy, I would then go put back items some customers brought to the till but decided they didn’t want them or returned items.

When I was working at Pizza Hut I had a few responsibilities.

• I had to make boxes that we would put pizzas in, so during the shift we wouldn’t run low on the boxes.
• At the end of the shift I had to make sure that the make table was all stocked up with all the toppings, the sauces and the pizza bases were all stocked up. I also had the responsibility to make sure that all the pots and pans were all cleaned up and ready to put the new pizzas doughs in.
• I also had to hand out the pizzas to the customers that would come to the store. I had to make sure I doubled checked that everything was correct on the receipt before handing the pizzas/drinks over.

When I was a personal carer for my mum, I had a lot of responsibilities to do at a young age due to my mother being disabled and had ongoing health problems.Along with my mother’s disabilities she has memory loss problems. Therefore, I have always had to order and dispense her medications as well as help with her wheelchair, bathing and getting dressed. I also help prepare her meals and housework.
I had attend all my mother’s doctor and hospital appointments as her memory problems means she will not remember what was discussed at an appointment.
I then relay this information to the family when they call or to other doctors or my mother’s friends. From looking after my mother I have learned responsibility, compassion, empathy and the importance of organisation.

When I was working at the cafe part time, my job roles included:

• Kept dining and service areas spotlessly clean for continued customer satisfaction.
• Maintained positive environments for customers and staff with enthusiastic can-do attitude.
• Stocking up the fridge, making sure that the cutlery was clean and placed in its tray for the customers. doing pot wash and greeting the customers.
• Provided excellent customer experiences through attentive, efficient service.
• 
  

As my first job I was working in the tearoom as a catering assistant. I was helping in the Kitchen, taking orders, making drinks, serving customers and clearing the tables. I enjoyed my job and working with people. I really enjoyed serving customers.

Although I was in a junior position, my job always required responsibility as I was working with babies, toddlers and children depending on my schedule that week.
When I was working with the pre-school group (ages 3-5). I would help the children develop their phonics, writing, reading and numeracy skills, preparing the children for primary school. This would also include role play to help develop their creativity.
In the Gnome group (ages 21⁄2 -3). I would help the children with skills to help problem solving, reasoning, numeracy, literacy and writing.
In the Elves group (ages 2-21⁄2). This group was structured in a way to help the children develop social skills and learn to be tolerant of other children in the group. This also included messy play time and show and tell which help the children build their confidence.