Summary
Overview
Work History
Education
Skills
Affiliations
NEW JOB
Timeline
Generic
Beth  McCourt

Beth McCourt

Consett,Durham

Summary

Dedicated and reliable professional with extensive bartending experience and a strong work ethic. Demonstrates grace under pressure and maintains a professional demeanour in all interactions. Skilled in customer service, waiting tables, customer check-in, and COVID compliance. Adept at effective listening, cash handling, and processing transactions efficiently. Committed to delivering exceptional service while ensuring customer satisfaction.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Hospitality worker

The Anchor Inn
Whittonstall, Northumberland
06.2024 - Current
  • Provided customer service with a friendly attitude.
  • Delivered efficient table service, resulting in repeat business.
  • Ensured cleanliness of dining area for a pleasant dining experience.
  • Facilitated payments smoothly for quick customer checkout.
  • Greeted and checked-in guests promptly and professionally.
  • Contributed to team targets by upselling menu items.
  • Managed reservations efficiently, ensuring maximum occupancy.
  • Directed customer calls and communicated messages to relevant team members.
  • Streamlined communication between kitchen and floor staff for efficient service.
  • Reacted quickly to changing customer needs and shift priorities.


Kitchen staff member

food van
Durham
09.2024 - Current

I sometimes pick up shifts working on a food van, alongside my full time job at the Anchor Inn. This job includes, preparing cooking and serving food, taking payments and cleaning food areas.

Hospitality worker

The Derwent Walk Inn
Ebchester, Durham
12.2021 - 04.2024

Job role entitled the same tasks as current workplace, (the anchor inn), waiting tables, bar service, kitchen work, cash handling, taking bookings and phone calls.

Education

A-Levels - art, health and social care, law

St. Bede's Catholic School & Sixth Form College
Lanchester, Durham
09.2022 - 05.2024

Skills


  • Reliable and punctual
  • Strong work ethic
  • Grace under pressure
  • Professional demeanour
  • Customer Service
  • Customer check-in
  • COVID compliance
  • Effective listening
  • Cash handling and processing

Affiliations

  • Interested in anything arts and crafts. loves fashion, travelling and music.

NEW JOB

Working in hospitality was an easy and convenient job whilst I was studying in school and sixth form. I am now looking for a career on a different platform, something that suits my characteristics and something that I will enjoy. I am looking for a full time job that gives me a career rather than a gap filling job. I am eager to expand my knowledge and learn new skills and I'm quick at learning on the job.  I do have my driving licence therefore can commute to and from work efficiently.

Timeline

Kitchen staff member

food van
09.2024 - Current

Hospitality worker

The Anchor Inn
06.2024 - Current

A-Levels - art, health and social care, law

St. Bede's Catholic School & Sixth Form College
09.2022 - 05.2024

Hospitality worker

The Derwent Walk Inn
12.2021 - 04.2024
Beth McCourt