Beth Lister
Grimsby,North East Lincolnshire
Summary
A dedicated and multi-skilled professional with proven experience in team leadership and a strong commitment to continuous learning. Known for adaptability, a proactive mindset, and the ability to contribute effectively in dynamic environments. Passionate about personal and professional growth, and always eager to take on new challenges.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Learner Advisor Team Leader
TEC Partnership
Grimsby, North East Lincolnshire
03.2025 - Current
- Attended management meetings to develop new initiatives for HE.
- Streamlined workflow by assisting other staff when necessary, fostering a supportive environment.
- Processed payments accurately, resulting in a smooth transaction process for customers.
- Delivered timely reports for monthly bursary payments.
Business Administration Apprentice
TEC Partnership
Grimsby, North East Lincolnshire
11.2023 - 04.2025
- Answered inbound and outbound enquiries via phone and email.
- Carried out duties with strict compliance to company standards and policies.
- Prepared letters and other business documentation.
- Applied positive customer service approach to increase satisfaction levels.
- Managed maximum of 55 disciplinaries per academic term.
Auction Clerk
Prestige Auctions
Grimsby, North East Lincolnshire
12.2022 - 10.2023
- Inputted data quickly and accurately to maintain reliable records.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Managed 600 lots online per auction.
Cafe Manager
Prestige Auctions
Grimsby, North East Lincolnshire
05.2021 - 10.2023
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Built loyal customer base by 10% through creating welcoming environment with top quality service.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
Education
NVQ Level 3 - Business administration
Grimsby Institute
Grimsby 11.2023 - 04.2025
NVQ Level 2 - Creating a start up business
Grimsby Institute
Grimsby 11.2024 - 01.2025
A-Levels -
Franklin College
Grimsby, North East Lincolnshire 09.2021 - 05.2023
GCSEs - Wide Range of Subjects
Tollbar Academy
Grimsby, North East Lincolnshire 09.2016 - 05.2021
Skills
- Microsoft Office
- Customer Service
- Audio typing
- Administrative support
- Data Entry
- Decision Making
- Leadership skills
Certification
Digital marketing and E-commerce Google Coursera
HubSpot Academy Digital Marketing course
Elearning College Social media marketing (Short course)
The Open University Step up to leadership certificate
Affiliations
- Enjoy countryside walks for mindfulness and staying active.
- Designing/Creating through Canva
- Travelling and exploring the world
- Reading
Timeline
Learner Advisor Team Leader
TEC Partnership
03.2025 - Current
NVQ Level 2 - Creating a start up business
Grimsby Institute
11.2024 - 01.2025
Business Administration Apprentice
TEC Partnership
11.2023 - 04.2025
NVQ Level 3 - Business administration
Grimsby Institute
11.2023 - 04.2025
Auction Clerk
Prestige Auctions
12.2022 - 10.2023
A-Levels -
Franklin College
09.2021 - 05.2023
Cafe Manager
Prestige Auctions
05.2021 - 10.2023
GCSEs - Wide Range of Subjects
Tollbar Academy
09.2016 - 05.2021
Similar Profiles
Deepak KumawatDeepak Kumawat
Software Developer at In Time TecSoftware Developer at In Time Tec
Christina MullinsChristina Mullins
Production Team Member at Y-Tec Keylex Toyotetsu of AlabamaProduction Team Member at Y-Tec Keylex Toyotetsu of Alabama
Chris McManamanChris McManaman
Receptionist Administrator/Operations Clerk at TEC DistributingReceptionist Administrator/Operations Clerk at TEC Distributing