Beth Hoggett
Huntingdon,Cambridgeshire
Summary
Highly motivated tenacious individual who is conscientious and reliable, with excellent attention to details. Confident in making my own decisions when needed, to ensure I deliver the best result with the right outcome.
Focused Demand Planner with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
Overview
6
6
years of professional experience
Work history
Demand planner
Whirlpool
Peterborough, Cambridgeshire
12.2021 - Current
- Create and supply daily reports in excel to support business needs with clear stock picture.
- Carry out analysis of daily stock inventory to ensure correct movements are made, to ensure correct coverage is available for each sales channel.
- Ensure order management is up to date on model range. Orders against old stock moved to new models when needed. To ensure range remains correct and up to date.
- Manage intake plans from retailers shared via commercial department
- Produce incremental stock file detailing 'in stock' models available for sale.
- Produce availability trackers for UK & Ireland which gives complete visibility of orders, stock inventory, stock in transit and production.
- Work cross functionally with various departments, these include Sales Support Bookings Team, Customer Service, Commercial Department, Marketing & Direct To Consumer providing stock lead time details on request
- Run accurate stock reports, shared with senior management and warehouse team on weekly basis
Sales Support Advisor
Whirlpool
Peterborough, Cambridgeshire
03.2021 - 12.2021
- Manage customer orders to ensure they are dispatched within booking schedule.
- Interrogate stock reports using google sheets to ensure maximum bookings can be made within a timely manner.
- Booking made using SAP software.
- Liaise with third party insurance company to ensure 100% registration rate of new appliances are carried out.
- Resolve customer queries via an inbound telephone line.
- Solely responsible for text message booking function. Ensuring customers are fully informed of future bookings.
- Work closely with cross functional departments to ensure best service is provided for each customer contact/ query handled.
Sales Support Advisor
Whirlpool
Peterborough, Cambridgeshire
08.2019 - 09.2020
Education
- Fashion Management
Nottingham Trent University
Nottingham03.2021
A-Levels -
Sawtry Village Academy
Huntingdon06.2019
GCSEs -
Sawtry Village Academy
Huntingdon07.2017
Skills
- Strong verbal, written communication skills
- Excellent analytical skills
- Confident in Google sheets, documents & slides, Microsoft Word & Excel
- Knowledge of SAP software systems
- Analytical approach to use of data
- Target/ KPI driven
- Resource planning
- Time management
- Administration
Timeline
Demand planner
Whirlpool
12.2021 - Current
Sales Support Advisor
Whirlpool
03.2021 - 12.2021
Sales Support Advisor
Whirlpool
08.2019 - 09.2020
- Fashion Management
Nottingham Trent University
A-Levels -
Sawtry Village Academy
GCSEs -
Sawtry Village Academy
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