
Ambitious retail operations manager with a focus on enhancing store teams performance through clear communication and operational excellence. Informed strategic planner to ensure continuous improvement in order to maintain brand and customer service standards. Excels in project management and team work to deliver initiatives on time and to budget. Regularly collaborating with the Harding+ buying team to deliver range updates, enhance product knowledge and selling skills for jewellery brands including Swarovski and Pandora. A can do attitude with a passion for premium retail environments and product quality.