Beth Gunningham
Newport,Isle of Wight
Summary
Dedicated professional with expertise in advanced anatomy, neurologic examination, and posture assessment. Proficient in soft tissue therapy and ethical understanding, ensuring high standards of patient care and confidentiality. Strong communication skills and relationship management abilities enhance patient interactions and treatment outcomes. Committed to continuous learning and professional development within the healthcare field.
Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong organisational skills.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
McTimoney Chiropractor
Self Employed
Isle of Wight, Isle of Wight
2014.04 - Current
- Conducted thorough assessments, identified underlying causes of pain.
- Stayed attentive during consultations, made accurate diagnoses based on detailed patient histories.
- Maintained a clean and safe clinic environment, adhering strictly to hygiene regulations.
- Demonstrated patience and empathy when dealing with sensitive health issues or distressed patients.
- Communicated effectively with patients to understand their health concerns and goals for treatment.
- Ensured patient comfort during treatments by explaining procedures thoroughly beforehand.
- Kept up-to-date records of patient progress, ensuring continuity of care.
- Showcased strong interpersonal skills when interacting with diverse range of patients.
- Cultivated a calming clinic atmosphere to put anxious or nervous patients at ease.
- Developed personalised treatment plans tailored to individual patient needs and preferences.
- Attended professional development courses regularly to stay abreast with latest chiropractic research and techniques.
- Worked in collaboration with other medical professionals to provide comprehensive patient care.
- Adhered strictly to ethical guidelines regarding treatment protocols and confidentiality.
- Performed soft tissue therapies, achieved reduction in muscle tension.
- Educated patients on preventative measures for recurrent musculoskeletal issues.
- Maintained an up-to-date filing system for easy retrieval of documents.
- Resolved discrepancies in accounts, improving overall financial management.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Growing the patient numbers to increase business income
Break in Work Experience
Self Employed
Newport, Isle Of Wight
2013.09 - 2014.05
- Self employed maternity leave
Massage Therapist
Self employed
Cowes, Isle of Wight
2008.01 - 2013.08
- Delivered high quality therapeutic massages by employing a range of techniques and modalities.
- Alleviated physical discomfort with targeted deep tissue massage techniques.
- Established strong rapport with clients through excellent communication skills, fostering repeat business.
- Adhered strictly to professional ethics and standards of practice in all interactions with clients and colleagues.
- Kept detailed records of treatments provided for future reference and continuity of care.
- Demonstrated proficiency in Swedish massage techniques, providing relaxation and stress relief for clients.
- Advised on post-massage activities such as rest or exercise that would be beneficial.
- Maintained clean and comfortable therapy environments, promoting relaxation and healing.
- Collaborated closely with other healthcare professionals to provide comprehensive care for clients.
- Conducted initial consultations to understand client's history, expectations and preferences better.
- Managed appointment schedules efficiently whilst ensuring optimal client satisfaction.
- Assessed client needs for specific treatments, enhancing overall wellbeing.
Clinic Receptionist/Administrator
Cowes Chiropractic Clinic
Cowes, Isle of Wight
2008.01 - 2013.08
- Assisted with administrative tasks for improved clinic organisation.
- Coordinated with medical staff for streamlined patient care.
- Checked-in patients upon arrival; managed waiting list during peak times.
- Directed patients around the facility as needed; ensured ease of access.
- Maintained cleanliness in reception area, creating a welcoming environment.
- Managed sensitive information confidentially with respect to data protection regulations.
- Kept accurate records of patient details, upholding data integrity.
- Handled all incoming calls professionally, addressing patient queries efficiently.
- Sorted mail and delivered messages within the practice; facilitated internal communication.
- Ensured prompt response to emails, enhancing communication efficiency.
- Built rapport with regular patients; fostered a supportive atmosphere in the clinic.
- Worked flexibly with colleagues to cover shifts and provide continuous front-desk coverage.
- Managed digital and manual filing systems.
- Prepared patient documents for medical appointments.
- Protected patient rights through continued discretion and confidentiality.
Education
Master of Science - McTimoney Chiropractic
McTimoney College of Chiropractic
Oxford, Oxfordshire 2008.01 - 2013.07
Certificate of Higher Education - Massage Therapy
McTimoney College of Chiropractic
Oxford, Oxfordshire 2007.01 - 2008.01
Skills
- Advanced anatomy, neurological examination including postural assessment
- Ethical understanding along with discretion and confidentiality
- Communication with patients, managing relationships with patience and composure
- First Aid qualification - regularly updated
- Organisational efficiency with a positive outlook
- Basic bookkeeping, email correspondence, telephone operation, appointment management and ordering office supplies
- Maintaining a clean work environment
- Reliable punctuality
Affiliations
- Family including my son's hobbies
- Dog walking
- Food health and gym fitness
- Currently learning Swedish and Portuguese
Certification
Full UK drivers licence
Foundation course in Excel - 2022
AS Levels: Psychology, Photography and Textiles
GCSE: Maths, Double Science, English Lit and Lang, German, Geography, Drama, Textiles, SRS
Timeline
McTimoney Chiropractor
Self Employed
2014.04 - Current
Break in Work Experience
Self Employed
2013.09 - 2014.05
Massage Therapist
Self employed
2008.01 - 2013.08
Clinic Receptionist/Administrator
Cowes Chiropractic Clinic
2008.01 - 2013.08
Master of Science - McTimoney Chiropractic
McTimoney College of Chiropractic
2008.01 - 2013.07
Certificate of Higher Education - Massage Therapy
McTimoney College of Chiropractic
2007.01 - 2008.01