Summary
Overview
Work History
Education
Skills
Additional Information
Legal Experience
Accomplishments
Work Availability
Certification
Software
Affiliations
Interests
Timeline
Beryl Ayiku

Beryl Ayiku

London,Middlesex
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Forward thinking innovative individual who thrives in work environments that have specific objectives. My ethos is doing my utmost best to get it right the first time. For each endeavour, an exceptional client-centred approach is applied. Proven research ability that facilitated self-representation in the London Borough of Harrow v Ayiku case [2012]. Previous work placement experience demonstrates my proven negotiation skills which resulted in improved client relations.

Overview

10
10
years of professional experience
1
1
Language

Work History

Customer Service Representative

BP
06.2015 - 05.2018
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Handled customer inquiries and suggestions courteously and professionally.

Childminder (Self-Employment)

OFSTED Registered Childminder
03.2010 - 03.2012
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with clients.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.
  • Planning age-appropriate activities for children of varying age groups.

Administrative Executive/Care Coordinator

Explora Haven Training Limited
07.2005 - 11.2008
  • Created and updated records and files to maintain document compliance.
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
  • Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
  • Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
  • Maintained protocol throughout routine work days and special events.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.
  • Assisted with the recruitment process by reviewing resumes, scheduling interviews, and providing feedback on candidates'' fit within the organization.
  • Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
  • Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.

Education

Masters Of Law - Arbitration And Dispute Resolution

Queen Mary University of London , London
04.2022

Transnational Law and Governance

Investment Treaty Arbitration

Ethics in International Arbitration

Bachelor Of Arts - Law

London Metropolitan University , London
07.2020

Intellectual Property

Dissertation -Literature Review

Medical Law

Work Placement Experience

Skills

  • Problem-solving abilities
  • Critical Thinking
  • Problem Resolution
  • Computer Proficiency
  • Complaint resolution
  • Client Relations
  • Professional telephone demeanour
  • Team Development
  • Administrative Support
  • Customer Relationship Management (CRM)
  • Microsoft Office Suite
  • Staff Training
  • De-Escalation Techniques
  • Building rapport
  • Dispute Resolution

Additional Information

Voluntary Role

Harrow Street Pastor 2012 - 2014

-Patrolling the Harrow community during scheduled hours to provide support to vulnerable people at night.

-Signposting vulnerable people to agencies for support with housing needs, substance abuse and various counselling services.

-Supporting intoxicated women with transportation to prevent possible harm.

-Making the community safer by clearing litter particularly empty bottles that could be used as weapons during drunken brawls.




Extra Curricular

Mansfield Society Member (2017 - 2020)

Advocacy Club

Film Club Organiser

Avid Fine-Cuisine Enthusiast

Writing (aspiring autobiographer)

Legal Experience

Legal Cheek - Vacation Scheme Participant

Virtual

06/2023 - 06/2023

Enhanced legal research efficiency by utilising advanced search techniques and legal databases.

Analysed legal documents and identified pertinent issues for clients.

Participated in networking sessions to learn more about specific legal practice groups.

Clifford Chance - Business & Human Rights Internship Participant

Virtual

03/2021 - 03/2021

Produced email memorandum to advise a client on the regulatory and disclosure procedure of the California Transparency in Supply Chains Act 2010.

Corresponding with a client to provide advice on the 95/2014 EU Directive regarding the implication and disclosure of non-financial information.

Investigating, assessing, and communicating Human Rights risks within an M & A deal.

Kennedy - Virtual Experience Participant

Virtual

02/2021 - 02/2021

Prepared a witness statement about a car accident for a litigated claim.

Developed strategies for court proceedings and negotiations.

Delivered a PowerPoint preparation for an insurance client pitch.

Providing a response to accelerate a witness email inquiry by leaving a voicemail.

Drafting a memorandum for a client regarding the effects of a force majeure clause.

Ingram Winter Green LLP - Work Placement Experience

London

03/2019 - 03/2019

Attending the Business and Property Court with a partner to discuss an unresolved property dispute.

Collaborating with other senior partners by ensuring that information on a claim order was received.

Collating information on various topics of relevance via research.

Writing a report on the 2019 new disclosure pilot scheme and submitting it to my supervising partner.

Ennon & Co Solicitors - Work Placement Experience

04/2019 - 04/2019

Follow-up inquiries to the crime management department of the Metropolitan Police for updates on clients’ files.

Reviewing court bundle documents and attending a Magistrate hearing with the representing counsel.

Identified a discrepancy within documents which assisted representing in the client’s defence.

Conducting research regarding the lasting power of attorney for a senior partner.

Accomplishments

  • Implemented processes to streamline workflow.
  • Increased sales by 40% in a fiscal year.
  • Achieved optimal staff performance by introducing staff supervised visits.
  • Supervised team of 30 staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Law undergraduate and postgraduate certification with work placement experience training.

Software

Microsoft Office, MS Word, PowerPoint, Chat GPT

Affiliations

  • Member of the Advocacy Club

Interests

Budding author hoping to self-publish on Amazon

Timeline

Customer Service Representative - BP
06.2015 - 05.2018
Childminder (Self-Employment) - OFSTED Registered Childminder
03.2010 - 03.2012
Administrative Executive/Care Coordinator - Explora Haven Training Limited
07.2005 - 11.2008
Queen Mary University of London - Masters Of Law, Arbitration And Dispute Resolution
London Metropolitan University - Bachelor Of Arts , Law

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Beryl Ayiku