

Professional in Hospitality Customer Journey driving experience excellent through innovation and emotional connection.
Personalized exclusive customer touchpoints as each Guest travels through engagement to destination to loyalty return.
Deliver best in class service through integrated technology platforms which serve as the underpinnings for creating unparalleled memories.
Reporting to Chief Technology Officer and President, managing manage key technology platform solutions for cruise ship clients.
Ensure alliance with client technology teams and internal engineering teams to provide comprehensive cruise ship portfolio solutions supporting client innovation and Guest experience.
Aspen Institute
Customer Management Systems Siebel