Bernice Edison Jayakumar
Nottingham ,Nottinghamshire
Summary
Detail-oriented professional with expertise in clinical documentation interpretation and coding discrepancy resolution. Proficient in ICD-10-CM and electronic health record management, ensuring compliance with healthcare regulations. Demonstrated leadership and advanced skills in Microsoft Office Suite, driving operational efficiency and accuracy, and actively pursuing a Master's in Public Health (MPH), widening knowledge in Public Healthcare Systems, Policy, and Community well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Senior Medical Coder
United Health Group | XLHealth (Optum)
Bengaluru, India
2022.12 - 2024.08
- Regularly enhanced standard operating procedures to align with evolving industry requirements.
- Facilitated weekly meetings to update team on guideline and policy changes.
- Cultivated strong relationships with healthcare providers for improved coordination.
- Implemented training programmes to develop skills of junior coders.
- Maintained current knowledge of coding regulations through continuous professional development.
Senior Medical Coder
Bright Drive HCS Pvt Ltd
Bengaluru, India
2021.12 - 2022.12
- Liaised with clinical staff to manage coding queries effectively.
- Conducted regular audits to ensure compliance with regulations.
- Collaborated with the medical team to resolve discrepancies in codes.
- Coordinated with the billing department to ensure a seamless transition from coding to invoicing.
Junior Medical Coder
Episource India Pvt, Ltd
Chennai, India
2018.06 - 2021.12
- Established accuracy in medical coding through meticulous review of patient records.
- Utilised extensive knowledge of medical terminology, anatomy, and physiology for precise coding.
- Ensured timely submission of codes to facilitate prompt reimbursement.
- Applied national and local coding guidelines to guarantee compliance in code assignment.
- Contributed to overall clinic efficiency through meticulous attention to detail in coding tasks.
Education
Master of Public Health - Public Health
University of Nottingham
Nottingham 2024.09 -
Master of Business Administration - International Business
Pondicherry University
Puducherry 2019.01 - 2021.01
Bachelor of Engineering and Technology - Bio-Medical Engineering
Rajiv Gandhi college of Engineering and Technology
Puducherry, India. 2014.05 - 2018.05
Skills
- Communication: Effectively communicated with clients and stakeholders from various cultural backgrounds; acted as the main liaison between the company, clients, and external authorities
- Teamwork: Led task coordination and mentored junior coders through training and team meetings; encouraged collaboration and streamlined workflow
- Time management & Problem Solving: Efficiently resolved client inquiries and completed tasks on time despite pressure, boosting productivity and flexibility
- Leadership: Trained junior coders, led performance improvement meetings, and effectively managed team operations when the team leader was absent
Accomplishments
Awarded with the Long-Term Service award from my employer (Episource India Pvt.Ltd)
Certification
- Certified Professional Coder (CPC-A) and Certified Risk Adjustment coder (CRC) from the American Academy of professional coders (AAPC) (Member ID: 01749327)
- Member, Institute of Health Promotion and Education (IHPE) (ID: SM2942)
- Member of the Royal Society of Public Health (RSPH) (ID: 138862)
ACTIVITIES
- Health and Wellbeing Community Champions Volunteer at Nottingham City Council, Nottingham, UK.
- Volunteer Trainee, Self-Help Nottingham, UK
Gained practical exposure to community support services, assisting in the delivery of mental health and self-help initiatives. - Volunteered with Nottingham Breast Cancer research at John Lewis Fashion show fundraiser committee to collect funds for people who have Breast cancer.
- Volunteer, Jubilant Charitable Educational Trust, India
Supported children and families affected by cancer through emotional support, event coordination, and advocacy for improved care access. - Co-Member, The Chosen Ones
Part of a grassroots volunteer group that provides essential resources and financial support for individuals in medical crisis and daily hardship. - Store Manager, Lenz ‘N’ Framez, Puducherry, India
Took initiative to enhance my understanding of business management and client service by handling critical operations, customer relations, and problem-solving in a fast-paced retail environment.
INTERNSHIP AND CERTIFICATES
- Attended Conference on the Future of Public Health, July 2025
- Multidisciplinary Health System Workshop – School of Medicine, January 2025
- Hands-on Training in Biomedical Applications – Harvey Biomedical, June 2017
- Multi-Medical Equipment Training Program – Bio-Medical India, December 2017
- NPTEL Certification – Introduction to Psychology
- Presented papers at various Biomedical Conferences
- Participated in a national conference on Intellectual Property Rights
Languages
English
Fluent
Tamil
Native
Malayalam
Beginner
French
Beginner
Timeline
Master of Public Health - Public Health
University of Nottingham
2024.09 -
Senior Medical Coder
United Health Group | XLHealth (Optum)
2022.12 - 2024.08
Senior Medical Coder
Bright Drive HCS Pvt Ltd
2021.12 - 2022.12
Master of Business Administration - International Business
Pondicherry University
2019.01 - 2021.01
Junior Medical Coder
Episource India Pvt, Ltd
2018.06 - 2021.12
Bachelor of Engineering and Technology - Bio-Medical Engineering
Rajiv Gandhi college of Engineering and Technology
2014.05 - 2018.05