Bernat Pey Cos
Dublin
Summary
I believe that my positive and motivational energy is key to my work success I gained during my international experience. I'm an active and dynamic person that makes me able to lead the people with passion and help them to reach their individual goals. My philosophy is both the importance of team work and intercultural understanding as much as the differences of my interpersonal skills from others.
Overview
6
6
years of professional experience
Work History
Quality Analyst
Tik Tok
02.2022 - Current
- Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
- Improved product quality by implementing rigorous testing procedures and adhering to industry standards.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
Community Operations Analyst
Facebook-cpl
01.2021 - Current
- Investigating and resolving issues that are reported on client's platform such as requests for account support and reports of potentially abusive content
- Using market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community users
- Reviewing the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions
- Recognizing trends and patterns and escalate issues outside the company policy to the global team.
Senior Content Analyst
Majorel-YOUTUBE
01.2019 - 03.2020
- Responsible for evaluating online social media and advertising content in conjunction with YouTube-Google policies
- Demostrates speed, agility, critical-thinking, and problem-solving skills in their work and an ability to ramp up quickly
- Navigate and review images, videos, accounts and text based content
- Achieve weekly productivity deliverable as part of the daily workflow & maintaining a high level of quality in each case.
Head Cashier
Zara
10.2017 - 12.2018
- Diligently maintain product displays, merchandise items and replenish shelf stocks from inventory
- Excellent Cash handling, register use, closing cash duties and reading and adqusting credit card reports
- Clerical duties, answering phones, taking messages, transferring misplaced callers.
Education
Fitness & Wellness -
Physical Education and Sport College
09.2016
Massage Therapist in Quiromassage -
QUIROTEMA
08.2013
Skills
- Problem-Solving Skills
- Communication Skills
- Costumer Satisfaction
- Leadership And Teamwork
- Multi-Tasking
- Good Time Management
- Critical-Thinking
- Self Motivation
- Microsoft Office Package
- Working Under Pressure
Languages
Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
English
Advanced (C1)
Italian
Upper intermediate (B2)
Event Manager
- Event Planning and Execution
- Logistics Management
- Financial Management
- Team Leadership
- Vendor and Supplier Coordination
- Sales and Revenue Management
- Marketing and Promotion
- Communication Skills
- Problem-Solving
- Adaptability
MAGICIAN ENTRETAINMENT
- Close-up magic, I've mesmerized crowds exceeding 500 attendees at various events.
- My original magic routines, tailored for birthdays, weddings, and special occasions, guarantee a touch of wonder.
- Skillfully direct and control audience attention, ensuring each moment is magical and memorable."
Timeline
Quality Analyst
Tik Tok
02.2022 - Current
Community Operations Analyst
Facebook-cpl
01.2021 - Current
Senior Content Analyst
Majorel-YOUTUBE
01.2019 - 03.2020
Head Cashier
Zara
10.2017 - 12.2018
Fitness & Wellness -
Physical Education and Sport College
Massage Therapist in Quiromassage -
QUIROTEMA
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