Summary
Overview
Work history
Skills
Affiliations
Timeline
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Bernardo Ricardo

Fleet,Hampshire

Summary

Proactive and adaptable professional with strong self-confidence in managing diverse tasks. Thrives in dynamic environments, quickly adjusting to new challenges while maintaining versatility. Passionate about inspiring confidence and fostering collaboration, contributes to team success through knowledge sharing and mentoring. Committed to continuous growth, communicates effectively with teams and management, embracing feedback to improve. Takes pride in upholding company values and cultivating a positive, inclusive work culture.

Overview

2
2
years of professional experience

Work history

E-Commerce Team Leader

Cancer Research UK
Fleet, Hampshire
02.2025 - Current
  • Driving Performance and Achieving Targets
    I actively monitor KPIs and performance metrics to ensure the team meets and exceeds Marketplace targets, optimizing efficiency and productivity.
  • Training, Development, and Leadership
    I conduct training and inductions for new starters and volunteers, support staff development, and step in to lead in the manager’s absence to maintain smooth operations.
  • Operational Oversight and Support
    I oversee daily operations, manage team rotas, provide hands-on support across different areas, and ensure stock levels are maintained for efficient workflow.
  • Quality Control and Compliance
    I ensure high standards in photography, product descriptions, and stock selection while maintaining compliance with health, safety, and housekeeping regulations.
  • Performance Management and Feedback
    I regularly assess team performance, provide constructive feedback, hold one-on-one meetings, and implement improvements to maintain productivity.
  • Creating a Positive Work Environment
    I foster a supportive, professional workplace culture where employees feel valued, motivated, and empowered to succeed.

E-Commerce Assistant

Cancer Research UK
Fleet, Hampshire
04.2024 - 02.2025
  • Administrative Support & Operational Efficiency
    Assisted the manager with administrative tasks, streamlined departmental processes, and improved documentation, boosting warehouse productivity by 50%.
  • Department Leadership & Staff Training
    Oversaw operations in the manager’s absence, ensuring smooth workflow and team performance. Trained and supported new staff to maintain high standards.
  • Stock & Inventory Management
    Managed stock receipt, unpacking, sorting, and inventory updates to ensure accuracy and efficiency in stock control.
  • Valuation, Pricing & Product Presentation
    Researched item values to maximize charity income, took high-quality product photos, and maintained brand-aligned visual standards.
  • Product Listings & Performance Targets
    Created optimized product listings with accurate descriptions, met daily photography and listing targets, and upheld quality under pressure.

Assistant Football Coach

Charneca Da Caparica Futebol Clube
Almada - Portugal, District of Setúbal
07.2023 - 01.2024
  • Helped organise drills, ensure safety, and provide individual guidance to players, fostering positive, supportive environment that encourages teamwork, skill development, and enjoyment of sport by supporting head coach in delivering football training sessions for children aged 5 and under-12s.

Skills


  • Adaptability & Versatility
  • Leadership & Team Influence
  • Collaborative Teamwork
  • Fast Learner with Strong Retention
  • Proactive Growth & Responsibility Ownership
  • Feedback Reception & Continuous Improvement
  • Commitment to Company Values & Culture
  • Data Analysis (Excel)
  • Market Research (Fashion, Home & Media Brands)
  • Foreign Language Proficiency (Portuguese and Spanish)

Affiliations

  • Sports - Especially Football
  • Travelling
  • Music

Timeline

E-Commerce Team Leader

Cancer Research UK
02.2025 - Current

E-Commerce Assistant

Cancer Research UK
04.2024 - 02.2025

Assistant Football Coach

Charneca Da Caparica Futebol Clube
07.2023 - 01.2024

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Bernardo Ricardo