Bernard Vecino
Southend-on-Sea,Essex
Summary
Enthusiastic and dependable individual with a strong work ethic and a flexible schedule. Strong teamwork and customer service abilities complemented by sensible prioritisation and multi-tasking skills. Known for exceptional time management, customer retention, ability to quickly adapt to new tasks and work environments, and organizational skills. Time management has been a major quality due to ability to balance school and work life with family and hobbies. Highly motivated to contribute to team success while maintaining a positive attitude and strong attention to detail. Eager to support operational needs and deliver high-quality results in any part-time role.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Supermarket Assistant/Online Product Catalog Manager
Kim Quang
Southend-on-Sea, UK
2024.06 - 2024.09
- Delivered exceptional customer service by promptly addressing inquiries and providing tailored solutions.
- Positively greeted around 40 customers a day as they entered and maintained intriguing conversations.
- Monitored stock levels and collaborated with suppliers to ensure product availability for online orders, reducing out-of-stock rates.
- Gained experience and expertise in Inventory management, supply chain coordination, and Store management.
- Created, designed, and started up online shop using ready online software, such as excel with templates to upload onto TikTok shop.
Assistant
Althea Group - Medical Equipment Maintenance
Southend-on-Sea, UK
2022.07 - 2022.07
- Received, examined, and reported faulty equipment in queue for repair with appropriate use of a tracking system.
- Performed regular preventive maintenance and correction repairs on a set range of medical devices.
- Successfully conducted calibration on endoscopy, adhering to strict safety standards and manufacturer guidelines.
- Developed intermediate level of diagnostic skills in troubleshooting medical devices and gained proficiency in equipment maintenance.
Kitchen Staff
Rossi's Restaurant & Ice Cream Parlour
Southend-on-Sea, UK
2021.06 - 2021.08
- Consistently delivered efficient and liberal service to customers whilst maintaining a composed demeanour, ensuring a positive dining experience, resulting in a 25% increase in repeat customers.
- Consistently ensured accuracy of customer orders and financial transactions in a fast-paced, high-demand environment, maintaining attention to detail while managing multiple tasks simultaneously.
- Maintained clean and organised workstations, following all food safety guidelines and sanitation standards to meet both customer expectations and health regulations.
- Fostered acollaborative and supportive work environment, maintaining open lines of communication to ensure smooth and efficient operations, especially during peak hours.
- Adapted to shifting team needs by helping team members during busy times and taking on additional roles.
Education
BEng - Software Engineering
University of Westminster
London 2023.09 - 2024.11
A-Levels - Computer Science, Physics, Product Design
St Thomas More High School For Boys
Southend-on-Sea 2021.09 - 2023.05
GCSEs - English, Maths, Science, Computer Science, History, Design & Technology
St Thomas More High School for Boys
2016.09 - 2021.05
Skills
- Problem solving
- Sensible prioritisation
- Multi-tasking
- Time Management
- Customer retention
- Active listening
- Clear communication
- Adaptability
- Troubleshooting assistance
- Patience and composure
Languages
English
Native
Tagalog
Native
Affiliations
- Gym
- Video Games
- Cooking & Cleaning
- Sports - basketball, Volleyball, Go-Karting, Racing
- Musical Instruments - Guitar & Piano
- Deep Learning about vehicles (those used for racing, daily use, and heavy)
- Motorsports - Formula 1, Drag/Sports/Stock Car Racing
References
References available upon request.
Timeline
Supermarket Assistant/Online Product Catalog Manager
Kim Quang
2024.06 - 2024.09
BEng - Software Engineering
University of Westminster
2023.09 - 2024.11
Assistant
Althea Group - Medical Equipment Maintenance
2022.07 - 2022.07
A-Levels - Computer Science, Physics, Product Design
St Thomas More High School For Boys
2021.09 - 2023.05
Kitchen Staff
Rossi's Restaurant & Ice Cream Parlour
2021.06 - 2021.08
GCSEs - English, Maths, Science, Computer Science, History, Design & Technology
St Thomas More High School for Boys
2016.09 - 2021.05