BERNARD OWUSU-GYAMFI
Plymouth
Summary
Results-driven professional with expertise in supply chain management and logistics, adept at implementing process improvement initiatives and driving operational efficiency. Demonstrates strong competence in logistics software, a deep understanding of supply chain dynamics, and proactive communication to foster seamless collaboration. Skilled in change implementation and interpersonal proficiency, with a focus on aligning logistics policies to optimise performance. Committed to leveraging these capabilities to support organisational growth and innovation within the logistics sector.
Proactive and highly organised professional with talent for problem-solving and managing logistics operations. Demonstrates strong communication and analytical skills, ensuring smooth coordination and timely delivery of goods. Ready to drive operational excellence and contribute significantly to Logistics Officer role.
Overview
17
17
years of professional experience
11
11
years of post-secondary education
Work history
Logistics Officer ( DLO HMS DRAKE)
Royal Navy
2026.06 - Current
- Serve as the liaison between the uniformed personnel on the Naval Base and civilian staff within DIO & MITIE.
- Ensure accurate and effective delivery of contractual obligations under the Armada PFI.
- Lead monthly CRL meetings with key stakeholders on the base to ensure the delivery of an effective and efficient SFM product for Service personnel.
- Act as SFA LAC on behalf of DNBC to catch and escalate emergent SFA issues early, preventing them from becoming points of friction for SP.
- Act as the deputy for the Base LO (OF3) in all sub-department matters as well as conducting DCO duties.
- Coordinate and maintain all NB OJARs as well as acting as the 1RO & 2RO to all Logs Dept WO’s and SR’s.
- As the Service Fund Manager, provide assurance and compliance to the Fund managers of the 17 Service Funds within the Naval Base.
- Conduct CMT T2, ensuring that the Logs Dept meets compliance, assurance and force generation requirements.
Supply Chain Specialist
Royal Navy
2020.02 - 2024.09
- Streamlined communication channels with suppliers, improving relationship management.
- Established robust contingency plans, minimising disruption during unexpected events.
- Coordinated end-to-end supply chain operations for timely and cost-effective delivery of goods.
- Optimised warehouse layouts, improving inventory management efficiency.
- Coordinated logistics operations for on-time delivery of goods.
- Ensured compliance with industry regulations throughout supply chain activities.
- Organised and managed regular stock inventory checks to ensure product availability.
Swift and Cash Management Analyst
Stanbic Bank Limited
2015.10 - 2017.09
- Streamlined reconciliation activities to minimise discrepancies in accounts.
- Improved cash flow efficiency by streamlining payment processes.
- Bolstered financial security by implementing robust fraud detection measures.
- Collaborated with cross-functional teams for seamless execution of cash management operations.
- Trained junior analysts on SWIFT standards and protocols, improving team skills.
- Managed banking relationships, ensuring uninterrupted transactional services.
- Provided expert advice on swift-related technical issues, ensuring uninterrupted service.
- Coordinated with international branches for efficient handling of foreign exchange transactions.
Customer Service Consultant
ARRAKIS GROUP
2014.05 - 2014.08
- Liaised with Samsung in retrieving customer list
- Record progress, results and basic questions in spreadsheet
- Developed excellent rapport with customers to encourage repeat business.
- Utilised product knowledge to assist customers with enquiries and purchases.
- Implemented effective communication skills in dealing with difficult customers.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Sales and Marketing Consultant
Cal Bank Limited
2011.11 - 2012.11
- Led team training sessions for improved sales performance.
- Implemented customer feedback systems, better service delivery.
- Mastered product knowledge, effective sales presentations and negotiations.
- Built trusted partnerships with stakeholders, ensured alignment towards business objectives.
- Improved profit margins by utilising data-driven pricing strategies.
- Reviewed client feedback and implemented changes to improve marketing campaign performance.
- Executed marketing and sales strategies to generate and convert qualified leads.
Undergraduate Intern
S.I.C. life company limited
2009.06 - 2009.07
- Handled and initiated the payment of claims for clients claims for clients
- Maintained documentation accurately, resulting in efficient record keeping.
- Coordinated team schedules for improved workflow management.
- Cultivated professional relationships with customers to enhance brand loyalty.
- Developed strong communication skills whilst liaising with clients.
Education
Master of Science - International Business
University of Hull
Hull 2017.09 - 2018.10
Bachelor of Arts - Social Sciences
University of Cape-Coast
2007.05 - 2011.08
West Africa Senior School Certificate Examination - Genera Arts
Mfantsipim School
Ghana 2003.09 - 2006.01
Basic Education Certificate Examination - General Subjects
Ridge International School
Ghana 1999.03 - 2002.04
Skills
- Process improvement initiative
- Knowledge of logistics policies
- Proactive communication
- Logistics software competence
- Supply chain understanding
- Supply chain management
- Interpersonal proficiency
- Change implementation
Accomplishments
Overall Best Student, University of Hull (Jan 2019)-MSc International Business Price
Affiliations
- Watching tennis
- Watching movies
- Travelling
References
References available upon request.
Timeline
Logistics Officer ( DLO HMS DRAKE)
Royal Navy
2026.06 - Current
Supply Chain Specialist
Royal Navy
2020.02 - 2024.09
Master of Science - International Business
University of Hull
2017.09 - 2018.10
Swift and Cash Management Analyst
Stanbic Bank Limited
2015.10 - 2017.09
Customer Service Consultant
ARRAKIS GROUP
2014.05 - 2014.08
Sales and Marketing Consultant
Cal Bank Limited
2011.11 - 2012.11
Undergraduate Intern
S.I.C. life company limited
2009.06 - 2009.07
Bachelor of Arts - Social Sciences
University of Cape-Coast
2007.05 - 2011.08
West Africa Senior School Certificate Examination - Genera Arts
Mfantsipim School
2003.09 - 2006.01
Basic Education Certificate Examination - General Subjects
Ridge International School
1999.03 - 2002.04