Summary
Overview
Work History
Education
Skills
Other Qualifications & Training
Timeline
Generic

Bernadette Dawson

Easton on the hill,Lincs

Summary

Highly skilled professional with expertise in staff training and development, facilities management, and customer relationship management. Demonstrates excellent verbal and written communication skills, organisational abilities, and problem-solving acumen. Proven track record in team building, policy enforcement, and promoting diversity awareness. Committed to leveraging these competencies to drive organisational success and foster a collaborative work environment.

Overview

26
26
years of professional experience
1997
1997
years of post-secondary education

Work History

Aquatic Development Officer

Corby East Midlands International Pool
Corby, Northamptonshire
07.2009 - Current

Currently employed as Aquatic Development officer, part time, shared position managing swimming & diving lessons at Corby Swimming Pool.

I am responsible for the daily running of swimming lessons, school swimming and diving lessons. We have around 1600 participants over 7 days a week, school swimming takes place daily as well as parent & toddler lessons. I manage my team of 30 swimming instructors, a full time diving coach and administration team. My role includes recruitment of staff, staff training, managing budgets to purchase equipment, organisation of the swimming lessons and all participants. A large part of my role is managing staff, organising rotas, staff holidays and sickness. I plan and organise school holiday activities which includes intensive swimming lessons, 1-1 lessons, water safety events and much more.

As well as managing my own team I am part of a wider management team overseeing the daily running of a very busy facility. We have a duty of care to all staff and customers ensuring we follow health & safety procedures, data protection policies, safeguarding of staff and customers and COSHH.

Leisure Assistant & Duty manager

Corby Borough Council
Corby, Northamptonshire
05.1999 - 06.2009
  • Corby Pool full time Leisure Assistant. Role involved lifeguard duties, cleaning and reception work. I worked in this role for 5 years gaining experience before I started the role of Duty Manager. This job involved the day to day running of the pool, gym and health suite, managing staff and customers ensuring high levels of customer service.

Education

Sport & Recreation Supervisory Management

ISRM
07.2004

Stamford College
Stamford
07.1996

GCSEs -

Prince William School
Oundle, Northamptonshire
1994

Skills

  • Excellent verbal and written communication skills
  • Staff training & development
  • Facilities management
  • Customer relationship management
  • Excellent organisational skills
  • Problem-solving
  • Team building
  • Policy enforcement
  • Diversity awareness

Other Qualifications & Training

Swim England Level 2 Swimming Instructor 

First aid at work 

Introduction to  First Aid in Football 

FA Safeguarding for All


Timeline

Aquatic Development Officer

Corby East Midlands International Pool
07.2009 - Current

Leisure Assistant & Duty manager

Corby Borough Council
05.1999 - 06.2009

Sport & Recreation Supervisory Management

ISRM

Stamford College

GCSEs -

Prince William School
Bernadette Dawson