Summary
Overview
Work history
Skills
Affiliations
Timeline
Generic

Benn Ellis

Walsall,West Midlands

Summary

Driven professional with focus on creating memorable and impactful events. Combines strong organizational skills with excellent communication abilities to manage vendors and coordinate logistics seamlessly. Aims to deliver exceptional experiences that exceed client expectations and foster lasting relationships.

Overview

8
8
years of professional experience

Work history

Events manager

Freelance
London, Greater London
02.2023 - Current
  • Created detailed timelines and checklists for efficient work procedures.
  • Facilitated effective team communication for improved event coordination.
  • Coordinated travel plans for guests and speakers at conferences.
  • Collaborated with marketing teams to enhance publicity for events.
  • Managed last-minute changes to schedules during events efficiently.
  • Participated in various trades, ensuring high-quality job completion across all areas.
  • Prioritised safety regulations in all aspects of event planning.
  • Selected venues, caterers, and other vendors for successful event planning.
  • Managed multiple projects simultaneously whilst maintaining attention to detail in a fast-paced environment.
  • Handled queries and complaints from attendees professionally.

Removals Surveyor/Supervisor

Queens Removals
Woking, Surrey
12.2019 - 01.2023
  • Resolved customer complaints promptly, increasing customer satisfaction to a high level.
  • Managed positive work culture to enhance employee morale.
  • Implemented company policies in customer service to maintain high service standards.
  • Provided constructive feedback to staff to improve performance levels.
  • Identified potential risks and lighten them through proactive measures.
  • Assisted in recruitment processes to hire quality staff members.
  • Planned routes, estimated fuel usage, and assessed job duration accurately.

Account manager

The knowledge academy
Bracknell, Bracknell Forest
12.2017 - 12.2019
  • Monitored competitor activity, staying ahead in the market competition.
  • Analyzed sales data for identifying opportunities for growth.
  • Worked closely with product development teams for customizing offerings according to client needs.
  • Developed new strategies with a focus on customer retention.
  • Generated qualified leads by executing effective cold calling strategies.
  • Developed new business opportunities for increased revenue.
  • Managed key accounts to sustain relations.
  • Negotiated contracts, resulting in long-term partnerships.

Skills

  • Client relationship management
  • B2B sales strategy execution
  • Account growth and retention
  • CRM software proficiency (eg, Salesforce, HubSpot)
  • Pipeline and forecast management
  • Contract negotiation and closing
  • Cross-selling and upselling
  • Results-driven sales professional
  • Event planning
  • Risk assessment
  • Team coordination

Affiliations

  • Exploring new cultures through travel and food
  • Planning group trips and social getaways
  • Attending live events, festivals, and concerts
  • Hosting and organising social gatherings
  • Photography and capturing meaningful moments
  • Visiting historical landmarks and hidden gems
  • Trying new experiences and bucket-list activities
  • Connecting with people from diverse backgrounds
  • Sharing travel stories and recommendations
  • Creating lasting memories with friends and family

Timeline

Events manager

Freelance
02.2023 - Current

Removals Surveyor/Supervisor

Queens Removals
12.2019 - 01.2023

Account manager

The knowledge academy
12.2017 - 12.2019

Similar Profiles

Create profile
Benn Ellis