Hi, I’m
BENJAMIN BANAHENE OWUSU
Health Care Assistant
United Kingdom,Northampton, Northamptonshire
Summary
- I am a Compassionate and professional health care Assistant with over 3 years experience in care/support work, delivering high quality and professional care and support services to individuals in a manner which maximize choice, independence and quality of life. I understand the 15 care standards and personal care duties. I am supportive ,understanding and very encouraging. I have be commended for my positive work ethics and also for providing dignifying care at my place of work by professionals. I have an excellent time management skills, I can respond quickly when needed I have the ability to stay calm during emergencies situations and to take the appropriate course of action depending on the situation. I am very compassionate and sympathetic to the needs of the individual receiving care. I also have the ability to remain professional and very dependable
I am Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. I Adapt at working effectively under supervision and unsupervised and quickly mastering new skills.
Overview
3
years of professional experience
Work History
Holy Family Hospital, BerekumBerekum, Bono
Health Care Assistant (Student)
01.2018 - 12.2018
Job overview
- Assisted patients with activities of daily living.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Monitored individuals to identify and address specific care needs.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Greeted patients, answered questions and scheduled appointments.
Berekum Health Centre, BerekumBerekum, Bono
Health Care Assistant(Student)
01.2017 - 12.2018
Job overview
- Assisted patients with activities of daily living.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Monitored individuals to identify and address specific care needs.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Maintained clean and well-organized environment for client happiness and safety.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
Medcourt Hospital, continental -berekumBerekum, Bono
Health Care Assistant
01.2023 - Current
Job overview
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Assisted patients with personal care by bathing, dressing and grooming.
- Served meals and assisted immobile or disabled individuals with eating.
- Monitored individuals to identify and address specific care needs.
- Guided individuals to bathrooms and cared for incontinence needs.
- Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
- Coordinated care with physicians and other healthcare professionals.
- Guided individuals to restroom for toileting and cared for incontinence needs.
- Supported resident interests and welfare by encouraging participation in events geared toward appropriate physical activity and social interactions.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with meal planning to meet nutritional plans.
- Followed care plan and directions to administer medications.
- Supported bathing, dressing and personal care needs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Holy Family Hospital, Berekum Berekum, Bono
Health Care Assistant
01.2022 - 12.2022
Job overview
- Served meals and assisted immobile or disabled individuals with eating.
- Assisted patients with personal care by bathing, dressing and grooming.
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Monitored individuals to identify and address specific care needs.
- Guided individuals to bathrooms and cared for incontinence needs.
- Guided individuals to restroom for toileting and cared for incontinence needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with meal planning to meet nutritional plans.
- Supported bathing, dressing and personal care needs.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Reported concerns to nurse supervisor to promote optimal care.
- Laundered clothing and bedding to prevent infection.
Berekum Health CentreBerekum, Bono
Health Care Assistant
01.2021 - 12.2021
Job overview
- Served meals and assisted immobile or disabled individuals with eating.
- Assisted patients with personal care by bathing, dressing and grooming.
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Monitored individuals to identify and address specific care needs.
- Guided individuals to bathrooms and cared for incontinence needs.
- Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
- Guided individuals to restroom for toileting and cared for incontinence needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Supported bathing, dressing and personal care needs.
- Laundered clothing and bedding to prevent infection.
Holy Family Hospital, BerekumBerekum, Bono
Health Care Assistant
01.2020 - 08.2020
Job overview
- Assisted patients with activities of daily living.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Communicated with patients' family members and friends to answer questions and explain care tasks.
- Monitored individuals to identify and address specific care needs.
- Recorded vital signs, weight and patient information in electronic health records system.
- Used hospital-approved devices and techniques to transport and lift patients.
- Served meals and assisted immobile or disabled individuals with eating.
- Assisted patients with personal care by bathing, dressing and grooming.
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Assisted with meal planning to meet nutritional plans.
- Supported bathing, dressing and personal care needs.
Nadowli District Hospital, WaWA, Upper West
Health Care Assistant (Student)
01.2019 - 12.2019
Job overview
- Assisted patients with personal care by bathing, dressing and grooming.
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Guided individuals to bathrooms and cared for incontinence needs.
- Guided individuals to restroom for toileting and cared for incontinence needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Supported bathing, dressing and personal care needs.
- Assisted with meal planning to meet nutritional plans.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Assisted patients with activities of daily living.
Quality medical centreBawku , Upper East
Health Care Assistant (Student)
10.2016 - 12.2016
Job overview
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
ADOM COLD STORE (FROZEN FOODS)Berekum
Customer Service Representative
01.2015 - 01.2016
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Educated customers on special pricing opportunities and company offerings.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Improved customer service wait times to mitigate complaints.
- Used proven techniques to de-escalate angry customers during telephone interactions.
Education
University of Cape Coast (College of Health, YamfoYAMFO,SUNYANI
Bachelor of Science from Physician Assistantship
10.2020
University Overview
- Communicative Skills
- Environmental Health
- Computer Studies
- Basic Nursing
- Information Literacy Skills
- Advance Nursing
- Nutrition
- Clinical Ethics and Law
- Pharmacology & Therapeutics
- Health Sociology
- Rotation in Primary Care
- Rotation in Secondary Care
Osei Tutu Senior High SchoolKumasi
West African Senior High School Certificate Examination from General Science
05.2015
University Overview
- English
- Mathematics
- Science
- Biology
- Social Studies
Freeman Methodist Junior High SchoolBerekum
Basic Education Certificate Examination from Basic Education
06.2012
University Overview
- English
- Mathematics
- Science
- Basic Design and Technology
- Information Communication Technology
- Social Studies
- Physical Education
Skills
- Housekeeping
- Client Safety
- Food Preparation
- Client Support
- Personal Care
- Incapacitation care
- Bedside Care
- Safeguarding Individual At Risk
- HIPAA Compliance
- Food Safety
- Time Management
- Activities of Daily Living Assistance
- Verbal and Written Communication With client
- PPE Usage
- Mobility Assistance
- Incident Reporting
- First Aid and Safety
- Supportive Personality
- Service Documentation
- Personal Service
- Care Planning
- Client Education
- Physical Stamina
- Sound Judgment
- Personal Hygiene Assistance
- Caring Companionship
- Attentive to People
- Team Collaboration
- Ability to Lift
- CPR Certification
- Social Perceptiveness
- First Aid Certification
- Client Records Management
- Infection Control
Personal Profile
Name:Owusu Benjamin Banahene
Gender:male
Date of Birth:7th June, 1995
Place of Birth:Berekum, Bono Region
Marital Status:Single
Religion:Christianity
Nationality: Ghanaian
Hometown: Berekum, Bono Region
Language Spoken English and Asante Twi
Contact Information
Address: 24 Old Barn Court,Northampton,Northamptonshire NN3 8LJ
E-mail: owusubanahenebenjamin112@gmail.com
Phone: 07770191961
Training Certification
August 2021
- Behaviours that Challenge
- Infection Prevention And Control
- Health And Safety
- Life Support
- Dementia Care
- Equity, Diversity and Inclusion
- Core Communication Skills
- Hygiene
- First Aid
- Control of Substance Hazardous to Health
JUNE 2022
- Care Certificate
- Fire Safety
- Food Hygiene
- Health and Safety
- Infection Control
- Medication Practice
- Moving and Handling
- Safeguarding and Protection of Adults
- Recording Information
- Basic Life Support
March 2023
- Safeguarding 1 and 2 (Adult Support And Protection)
- Dignity in Care
- Mental Capacity
- Lone Working
- Mental Capacity Act and DOLS
- Mental Health
- Nutrition and Hydration
- Professional Boundaries
- Learning Disabilities And Autism(The Oliver McGowan Training)
Hobbies/Interests
- Swimming
- Watching Football
- Listening to music
Languages
Twi
First Language
English
Proficient
C2
References
REFREES
1.Dickson kwabena kuffour
Tel:+44 7427 670927
Email:kwakukay14@gmail.com
2.PA DANIEL KOFI NSUNSAH
Berekum Municipal Health Centre, Berekum
Contact: (+233) 503462125/ (233)248658609
Email address: nsunsah24k@yahoo.com
Declarations
I hereby declare and bear witness that the above writteninformation and particulars are true reflection of myself and to the best of my knowledge
Timeline
Health Care Assistant
Medcourt Hospital, continental -berekum
01.2023 - Current
Health Care Assistant
Holy Family Hospital, Berekum
01.2022 - 12.2022
Health Care Assistant
Berekum Health Centre
01.2021 - 12.2021
Health Care Assistant
Holy Family Hospital, Berekum
01.2020 - 08.2020
Health Care Assistant (Student)
Nadowli District Hospital, Wa
01.2019 - 12.2019
Health Care Assistant (Student)
Holy Family Hospital, Berekum
01.2018 - 12.2018
Health Care Assistant(Student)
Berekum Health Centre, Berekum
01.2017 - 12.2018
Health Care Assistant (Student)
Quality medical centre
10.2016 - 12.2016
Customer Service Representative
ADOM COLD STORE (FROZEN FOODS)
01.2015 - 01.2016
University of Cape Coast (College of Health, Yamfo
Bachelor of Science from Physician Assistantship
Osei Tutu Senior High School
West African Senior High School Certificate Examination from General Science
Freeman Methodist Junior High School
Basic Education Certificate Examination from Basic Education
Similar Profiles
ANKAMA KWAKU SAMUELANKAMA KWAKU SAMUEL
SENIOR STAFF NURSE (REGISTERED GENERAL NURSE) at MPATASIE CLINIC-BEREKUMSENIOR STAFF NURSE (REGISTERED GENERAL NURSE) at MPATASIE CLINIC-BEREKUM
EDUAH-AFRIYIE DAVIDEDUAH-AFRIYIE DAVID
Health Information Officer at St. Anne's Hospital, DamongoHealth Information Officer at St. Anne's Hospital, Damongo
Timothy SiscoTimothy Sisco
Director of Radiology, Cardiology, Radiation Onc. at Holy Family Hospital And Carney HospitalDirector of Radiology, Cardiology, Radiation Onc. at Holy Family Hospital And Carney Hospital
Harsha Gayan Akuratiya GamageHarsha Gayan Akuratiya Gamage
Environmental & Civil Engineer at K.D.A.Weerasinghe (pvt) ltdEnvironmental & Civil Engineer at K.D.A.Weerasinghe (pvt) ltd
Chinta BalasubrahmanyamChinta Balasubrahmanyam
Customer Sales & Service advisor at ArgosCustomer Sales & Service advisor at Argos