Benjamin Wright
Glasgow,UK
Summary
Dynamic professional with expertise in sales and growth, specialising in pipeline generation, SaaS solution selling, and multi-channel prospecting. Demonstrates strong leadership through team training, mentoring, and KPI management. Proficient in risk management and stakeholder relations, with a proven track record in online brand promotion and collaborative selling techniques. Adept at digital advertising and knowledgeable about SaaS products, excelling in cross-selling, upselling, and new business acquisition. Committed to leveraging product knowledge to drive business success while pursuing opportunities for professional development.
Overview
26
26
years of professional experience
Work history
Lead Business Development Representative
Ivanti
Daresbury, Warrington
2022.10 - 2026.02
- Top Performer: Recognised as "BDR of the Quarter" and achieved "years most pipeline contributor business development 2025"
- Pipeline Generation: Executed high-volume outreach through calls, emails, and LinkedIn to engage new and named account prospects.
- Lead Qualification: Identify prospect needs and qualify leads for Sales Specialists to advance sales cycle.
- Strategic Collaboration: Collaborated with sales leaders and marketing to enhance lead conversion into high-value opportunities.
- Expanded client base through proactive prospecting and networking initiatives.
- Identified cross-selling opportunities to increase current client activity.
- Converted new business opportunities to achieve profit and growth KPIs.
- CRM Mastery: Utilize Salesforce, Outreach, and 6th Sense to document insights and track results.
- Rapid Promotion: Promoted twice during tenure, advancing from BDR to Senior BDR to the current Lead BDR position.
Commercial Account Team Manager
Zinc Group Ltd
Stratford-upon-Avon, UK
2019.09 - 2022.10
- Team Leadership: Managed, trained, and developed team of 10 Customer Account Managers.
- Revenue Growth: Exceeded monthly team revenue targets of £27K, reaching £186K per month within 6 months.
- Individual Excellence: Regularly surpassed individual monthly revenue targets of £90K.
- Analysed departmental data and implemented collection strategies, resulting in improved recovery rates.
- Conducted regular training and mentoring sessions, enhancing team capability and performance.
- Led team to consistently achieve high performance and satisfaction levels through effective communication and support.
- Enhanced workplace atmosphere by recognising and rewarding outstanding contributions.
- Facilitated open communication among employees to enhance problem-solving skills.
- Created positive workplace by implementing effective communication and conflict resolution strategies.
Sales Service Driver
PHS Group
Brackley, Northamptonshire
2018.09 - 2019.09
- Achieved monthly sales goals by identifying new business opportunities and driving route expansion.
Business Development Manager
Surplus Stock Worldwide
Dublin, Ireland
2016.08 - 2018.07
- B2B expansion: Secured 40+ new customers in first 6 months for leading online marketplace, enhancing market reach.
- Global sales: Facilitated sales of value-added services to international suppliers, optimising surplus inventory management.
Senior Consultant
Procorre
Dublin, Ireland
2015.02 - 2016.07
- Vetted and screened candidates for consultancy projects, aligning with project requirements and enhancing team capability.
- Provided expert advice on business strategy, fostering client trust and retention.
- Helped organisations improve customer satisfaction and achieve measurable results.
Team Leader
Zinc Group Ltd
Stratford-upon-Avon, Warwickshire
2011.08 - 2015.02
- Supervised 7 Collection Advisors and maintained compliance with regulatory standards.
- Reduced staff turnover with an effective motivation strategy.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Drafted procedural statements and guidelines for company-wide use.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Operations Manager
APS Ltd (BCW Group Plc)
Manchester, UK
2010.01 - 2011.08
- Coordinated cross-functional teams to meet project milestones and ensure timely delivery.
- Identified bottlenecks, implemented solutions, increased productivity.
- Optimised workflow procedures with strategic planning and team coordination.
- Liaised with stakeholders to enhance communication and support informed decision making.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Fostered a culture of continuous learning to elevate workforce competency levels.
- Managed team of 7 Probate Officers to deliver comprehensive grief counselling training.
Collections Manager
PCA (UK) Ltd
Manchester, Greater Manchester
2006.12 - 2010.01
- Managed team of collectors effectively, improving overall performance metrics.
- Directed 10 specialists in high-intensity environment, managing over 23 calls per hour.
- Resolved complex collection issues through sound judgement and effective decision-making.
- Compiled monthly reports for management on collection efforts and outcomes.
- Liaised with other departments to discuss problematic accounts, devising suitable solutions.
- Enforced regulatory standards within department ensuring full compliance.
- Conducted regular audits on systems and processes, leading to enhanced operational efficiency.
- Encouraged professional yet empathetic approach towards customers amongst team members.
Team Leader / Telephone Negotiator
BCW Group Plc
2003.01 - 2006.01
- Addressed employee complaints efficiently to prevent workplace issues.
- Developed practical strategies to meet business goals promptly.
- Implemented fresh solutions to enhance productivity while maintaining quality.
- Facilitated detailed training sessions to shorten new staff learning periods.
- Manager over 40 conversations and applied experience in settling arrears
Driver/Warehouse Operative
Ron Sinclair's Transport Ltd
Evesham, Worcestershire
2001.01 - 2003.01
- Handled customer complaints professionally, resulted in improved client relations.
- Managed time efficiently to meet all delivery deadlines.
- Followed route schedules, improved punctuality.
- Adhered strictly to traffic laws, reduced risk of accidents.
Landscape Gardener
Private company
Cropthorne, Worcestershire
2000.01 - 2001.01
- Utilised organic gardening practices for sustainable horticulture promotion.
- Advised clients on suitable plants selection based on sunlight exposure, soil quality, climate conditions among other factors.
- Increased lawn health through regular mowing, watering and fertilising tasks.
- Designed bespoke garden layouts for enhanced visual appeal.
Education
Diploma - Photography
Shaw Academy
Dublin, Ireland 04/2018 - 09/2018
EDI Level 2 NVQ - Team Leading
Phillips & Cohen Associates (UK), Ltd.
Manchester 02/2007 - 10/2007
GCSEs -
St Benedict's High School
Alcester, Warwickshire 09/1994 - 05/1999
Skills
- Sales & Growth: Pipeline Generation, SaaS Solution Selling, and Multi-Channel Prospecting
- Leadership: Team Training & Mentoring, Staff Development, and KPI Management
- Risk management
- Stakeholder relations
- Online brand promotion
- Collaborative selling techniques
- Digital advertising understanding
- Knowledge of saas products
- Cross-selling and upselling
- New business acquisition
- Product knowledge
Interests
Football, Running, Walking, and Photography.
Volunteer Experience
China, 2018-07, 2018-09, Taught English as a foreign language.
Timeline
Lead Business Development Representative
Ivanti
2022.10 - 2026.02
Commercial Account Team Manager
Zinc Group Ltd
2019.09 - 2022.10
Sales Service Driver
PHS Group
2018.09 - 2019.09
Business Development Manager
Surplus Stock Worldwide
2016.08 - 2018.07
Senior Consultant
Procorre
2015.02 - 2016.07
Team Leader
Zinc Group Ltd
2011.08 - 2015.02
Operations Manager
APS Ltd (BCW Group Plc)
2010.01 - 2011.08
Collections Manager
PCA (UK) Ltd
2006.12 - 2010.01
Team Leader / Telephone Negotiator
BCW Group Plc
2003.01 - 2006.01
Driver/Warehouse Operative
Ron Sinclair's Transport Ltd
2001.01 - 2003.01
Landscape Gardener
Private company
2000.01 - 2001.01
Diploma - Photography
Shaw Academy
04/2018 - 09/2018
EDI Level 2 NVQ - Team Leading
Phillips & Cohen Associates (UK), Ltd.
02/2007 - 10/2007
GCSEs -
St Benedict's High School
09/1994 - 05/1999